Lynn K.
Vehicle Make : Toyota
The only problem our repair was at the mercy of your schedule to meet your demands in your shop. It took 12 days instead of the 7 they initially told us. For you to pick up the work order took about 3 days to get started with the weekend. First weekend was not a Holiday weekend.
Venus &.
Vehicle Make : Toyota
My gas door is not working right when I open it it says open #2 had over start on my door
Adriana G.
Vehicle Make : GMC
Car 2 different colors when I got it back paint not mixed right did not blend quarter panel Dave body shop manager very rude comments about my car not satisfied at all will never bring or buy a car from your dealership
Kimberly L.
Vehicle Make : Toyota
Customer service was outstanding!! The body shop team made my car look like the first time I drove it off the lot. The inside of my car was even detailed. Above and beyond my expectations! Thank you!
Kimberly L.
Vehicle Make : Nissan
Everything from start to finish was perfect! The customer service was great and everything from drop off, to car rental, to pick up, was easy!
Laketha D.
Vehicle Make : Nissan
I'm really impressed with the repairs and also it only took 4 days for my car to be repaired. Everyone was nice starting with the lady the checked me in on Monday,my adjustor,enterprise and last but not least the lady that help me on Saturday when I came to pick up my car. Thanks for an amazing job and wonderful customer service.
Paul S.
Vehicle Make : Honda
My experience with Toyota of north Charlotte was excellent. They fixed my car under the estimated time that was given. My car was fixed and looks better than it looked before my accident. I will recommend them to anyone looking for quality service.
Jorge E.
Vehicle Make : Toyota
Deal with profecionals
Michael O.
Vehicle Make : Subaru
Good work, on time. Thanks
Sally T.
Vehicle Make : Mazda
Thanks to everyone who had a hand in taking care of my Mazda6. I'm just glad to get my car back in a timely matter. You'll did a great job.
Benjamin P.
Vehicle Make : Scion
Everyone that I encountered at the body shop was amazing to work with! When I came to receive an estimate for repairs, Lindsey at the front desk remembered me from when I had called in and also minute details about my vehicle accident and continuously provided an exceptional experience for me every time I called in or came back to the shop! Don't even get me started on Kendra! She was so great to work with and did an awesome job at answering all my questions and getting everything set up. When I came to pick my car up I was disappointed to find neither of these ladies were in the office so that I could thank them, however the guy I encountered (wish I could remember his name) was equally as helpful and went above and beyond to call over to the service center to have them put air in my tires per the light had come on. I couldn't be happier with my experience with this body shop and definitely recommend them to anyone needing service.
Scott F.
Vehicle Make : Chevrolet
Excellent service!
Monica G.
Vehicle Make : Acura
Great job.. Great customer service
Jill W.
Vehicle Make : Toyota
Just picked it up but so far so good it looks great
Sivaramakrishna S.
Vehicle Make : Honda
I wasn't very sure at first, but Dave was awesome and showed me that I can trust Toyota N Charlotte with my car. I got my car back as good as new and really appreciate your work!
Michael F.
Vehicle Make : Honda
Ask me
Eric R.
Vehicle Make : Hyundai
One word. Awesome!!!!!
Lisa S.
Vehicle Make : Nissan
This is the second experience within this past year and each experience was great. Kendra is passionate about helping others and goes above and beyond to help you understand the process dealing with the insurance companies. Very timely service and would definitely call Kendra should I need any other repair work.
David C.
Vehicle Make : Toyota
Excellent customer service. I appreciate the text message updates, really allowed me to manage and schedule my car rental down to the hour and day.
Micah C.
Vehicle Make : Honda
Expeditious and courteous! Thank you!
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