Shanteria M.
Vehicle Make : Acura
The experience was easy, painless, & professional throughout the whole process
**** S.
Vehicle Make : Ford
The team was very helpful in person and over the phone with all questions that I had. I had most of my interactions with Zack and I could tell that he had my best interest at heart. I also appreciate the email updates about the repair in my car.
Charlene K.
Vehicle Make : Honda
Daily updates were helpful and kept me apprised of the progress of repairs on my car.
I was very satisfied with the timlinesss and the quality of the repairs.
Natalie F.
Vehicle Make : Dodge
Everyone was very friendly and professional. Job was completed quickly and was well done.
Josie D.
Vehicle Make : Hyundai
The team is great and Megan has Awesome customer service and I'll reference other
Rodney C.
Vehicle Make : Ford
Very thorough and quick to get my mirror fixed on my truck. Thank you for everyone''s help.
Nemiah D.
Vehicle Make : Acura
Great customer service and the whole setup from vehicle drop off to pick it was amazing I would definitely recommend to others
Nathaniel E.
Vehicle Make : Dodge
Outstanding customer service and work product!!!!
Tyrone H.
Vehicle Make : Toyota
I found a few scratches on the roof of the vehicle after I left and the inside wasn't very clean. The interior was dusty and should have been a little cleaner but overall it was a very good job on the repairs. Thanks
David W.
Vehicle Make : Ford
**** **** was a great customer representative. She stayed in top of things, very knowledgeable! Thanks ****!!!
Antoinette M.
Vehicle Make : Nissan
Thank you for the advice on my car , and thank you for the quick and fast service,and my car looks good.
Benita L.
Vehicle Make : Jeep
Loved the status updates and the quick turn around. Very friendly staff.
Bonsha D.
Vehicle Make : Ford
5 star ratings!!!! **** kept me informed about my SUV and had superior customer service!!! The receptionist was very warm and informative. Great staff. My vehicles was well kept and polished-B.Davis
Neha P.
Vehicle Make : Honda
As of now everything looks fine.
Gail &.
Vehicle Make : Honda
Everything was excellent.
****S.
Vehicle Make : Lexus
Excellent service and repair/perfect people
Dana A.
Vehicle Make : Nissan
the team kept me abreast of each step. the Geico examiner and the CC team member seems to work well together. so far the paint job appears to be perfect. car had been washed upon pick up
my recommendation:
Front desk personnel is the front line for the company. it represents the type of service your customers will receive. the receptionist was not very friendly. the "staff" and the customer service/receptionist talks across the room instead of getting up or they coming to speak with her. There was food on the front desk. this is unsanitary and unprofessional. break time/breakfast should be taken away from the desk. it is a great gesture to have coffee for your customers. this area should always be clean and neat. there is no sugar substitute. may I suggest individual packs of cream and sugar. this is more sanitary and it presents better. be sure to have a trash can for the paper.
my overall experience was good. I would give a A-
Demetrius B.
Vehicle Make : Hyundai
Megan and Thaddeus made the experience worthwhile. Because of their professionalism and courtesy, my wife and I will return to your establishment for our future care care needs. I couldn't have asked for a better experience. They took care of our car and made sure we were kept aware of everything at all times. They went above and beyond to make sure we were satisfied by making sure all administrative work was done properly and efficiently, preventing us from making multiple trips to the collision center to handle insurance paperwork. I appreciate them for that.
Lakita H.
Vehicle Make : Hyundai
Thankyou for keeping me updated through the process
Sandra F.
Vehicle Make : Toyota
Megan assisted me she showed expertise and customer service above any I have experience. It was a pleasure to work with her regardless of the circumstances that led to our meeting. Great job Megan
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