Keith P.
Vehicle Make : Ford
Excellent job
Was originally told by the manager Steve Kelly that the service adviser assigned to my vehicle was JT. The van was at the shop two weeks before I heard from JT. When I tried to call JT, all i could get was his voice mail. When I finally talked to JT, he informed my that service for my vehicle was ****.
The vehicle was towed to the shop on Oct. 16th. I was told by Steve Kelly the vehicle should be ready on Nov 15th to 17th. Don't think they even started the work until Nov 10th. Received the final bill and told the van was ready on Nov 28th. Very slow service! Would not recommend your shop.
Herschel C.
Vehicle Make : Chevrolet
The service was excellent from beginning to end.
Cowart.jaclyn Cowart,james.
Vehicle Make : Nissan
We picked up our van today. Unfortunately it is as if only half the work was done. We were instructed the parts would be ordered and we would be completely satisfied before it was all said and done.
Tony W.
Vehicle Make : Lincoln
Very happy with the work. **** was great and kept me informed with the progress.
Thanks
Tony W
Latasha F.
Vehicle Make : Chevrolet
Friendly,professional & fast
Crystal J.
Vehicle Make : Nissan
Very smooth and seamless process from start to finish b
Lisa D.
Vehicle Make : Nissan
Steve and JT worked diligently to make sure my vehicle was ready as needed. Thank you to Crystal, Steve, and JT.
I really appreciate your customer service.
Renee S.
Vehicle Make : Ford
**** **** was wonderful to work with. She keep us informed daily of the repair process and completion date. She was also very friendly and apologetic when the parts did not arrive on time. My car looks like new.
Tobias B.
Vehicle Make : Chevrolet
Really great and fast service! Thanks guys!
Kristi .
Vehicle Make : Dodge
Got the job done in a quick and accurate time and I was pleased with all the work. The employees were very nice expecially crystal. Thanks everyone for doing such a great job. Have a blessed holiday
Tiara P.
Vehicle Make : Toyota
Well the repair look good but my tire light was on they should have check it because it was on when I gave it to them my window make a noise anf they must only clean the side the fix because my driver mirror was dirty can not see out of it the could have clean the out side a little better wipe it down I gave up my 500
Chris C.
Vehicle Make : Jeep
Panels don’t match (hood to front grill, blinker in fender flare, etc), vehicle was refused three separate times for poor repair, each time going back for extensive mechanical repairs. Yesterday I was informed i would incur storage fees if i didn’t pay the deductible and remove my vehicle from the premises by Monday. So I did. I’m extremely dissatisfied and I intend to be vocal regarding my discontent.
Sylvia W.
Vehicle Make : Ford
Wonderful staff...quality work. Excellent customer service!
Daniell J.
Vehicle Make : Honda
Crystal was the best.. She kept me informed the entire time. She was awesome
Maurice R.
Vehicle Make : Mercedes
**** was very professional and kept informed throughout the entire process. She was very detailed and ensured I understood everything that was being done to my vehicle.
Kimyetta H.
Vehicle Make : Hyundai
It took 3 weeks for one small dent and poor communications.
Tammie W.
Vehicle Make : Honda
This was my first time at Classic Collision, and they repaired my car to perfection! The staff was just awesome.
Ryan M.
Vehicle Make : Chevrolet
I really had a good experience at Collision I will tell me friends all about you guys
Lula S.
Vehicle Make : Ford
I really appreciated the text messages keeping me informed of the progress. TJ was very helpful with dealing with my insurance company and helping me get my car back early. Thank you for a job well done"
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