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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 207 reviews 74%
4 star 23 reviews 8%
3 star 15 reviews 5%
2 star 9 reviews 3%
1 star 26 reviews 9%
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(All Vehicle Makes)
Erica R.
Vehicle Make : Toyota
5 out of 5
2/5/2016
I had a bad experience at ACC Collision last year. I am glad I gave ACC Collision another chance as customer service has improved immensely. Thank you for keeping me in the loop the entire time my car was in the shop and for completing the job in a timely manner.
Vijay M.
Vehicle Make : Honda
5 out of 5
2/2/2016
Excellent service. Thanks for everything. I would highly recommend you guys for any kind of body work.
Karen H.
Vehicle Make : Honda
5 out of 5
1/30/2016
Great customer service and very friendly staff!
Ajay P.
Vehicle Make : Honda
5 out of 5
1/28/2016
It is a great job I am really satisfied to the peaks from the moment I step in I'm not treated as a customer instead as a part of family. It is very soon the process completed and I am happy for you guys. All the very best for future customers keep doing well don't let any customers down. Thank you Jai ****-****-xxxx
James S.
Vehicle Make : BMW
1 out of 5
1/24/2016
****. White streak on rear bumper, driver's side, from an impact with a white vehicle. This was NOT on my car when I brought it in. 2. You forgot to close my hood. Did not notice this until I got on the freeway, and was accelerating. CHP officer noticed this, and helped me to get out of traffic and helped me close the hood. 3. Tires are NOT balanced. The entire car shakes and vibrates at any speed greater than 60 MPH 4. A 4-wheel alignment was NOT performed. The steering wheel points to the 10 o'clock position for the vehicle to go straight. Not sure what you did other than repair the bumper and keep my car for 2 weeks, but this is not what the quality of work expected.
Aung H.
Vehicle Make : Toyota
3 out of 5
1/16/2016
Do not put air freshener/scent in the car without asking. I am still trying to get it out of my car.
Minu T.
Vehicle Make : Toyota
5 out of 5
1/15/2016
My van rear number looked brand new again... Thank you
Christian G.
Vehicle Make : BMW
5 out of 5
1/15/2016
Na
Dongxue S.
Vehicle Make : Toyota
5 out of 5
1/11/2016
nice staff, frequent status update, repair quickly, and job well done! Thanks.
Jose G.
Vehicle Make : Toyota
5 out of 5
1/7/2016
Thank you for your service l'm please and very satisfied with your work tank you
Wilmer C.
Vehicle Make : BMW
1 out of 5
1/1/2016
My car smelled like Marijuana when I got it back, very dissatisfied!!
Ganesh N.
Vehicle Make : Honda
1 out of 5
12/25/2015
I was very disappointed that rear bumper was not aligned properly. I will have to talk to geico about it
Sheenkai A.
Vehicle Make : Honda
5 out of 5
12/16/2015
Great staff, great work with car repair. Would recommend fremont collision Ctr to everyone.
Sanjay M.
Vehicle Make : Nissan
5 out of 5
12/15/2015
Great job Andy, Jessie and all the guys Thanks for your updates too.
Kanaka V.
Vehicle Make : Toyota
5 out of 5
12/12/2015
Very courteous and professional Love the service great people
Vignessh R.
Vehicle Make : Volkswagen
4 out of 5
12/11/2015
Thank you for the Reairs Guys, Great Job but a bit late.
Sudheer A.
Vehicle Make : Audi
5 out of 5
12/11/2015
I'm happy to see my car the way it was before, you guys did very well. Thanks a lot!
Samuel L.
Vehicle Make : Honda
5 out of 5
12/9/2015
My experience was quite positive due to the quick and attentive service provided from dropping off my car, to receiving updates, to pick up. Thank you.
Yi Y.
Vehicle Make : Audi
5 out of 5
11/24/2015
Great service. Thank you!
Pradeep V.
Vehicle Make : Honda
5 out of 5
11/21/2015
Yes

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