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Body Shop

Real Reviews From Verified Customers

Alex Y.
Vehicle Make : Lexus
5 out of 5
10/29/2016
Dave is super awesome, professional, knowledgeable and very accommodating my busy schedule. I would definitely come back next time and recommend him to my friends and co-workers.
Mary S.
Vehicle Make : BMW
5 out of 5
10/28/2016
Thank you for the great service. I appreciated the updates and timeliness. Everyone was extremely helpful and nice
Christopher P.
Vehicle Make : Honda
4 out of 5
10/21/2016
The repair job was great, but I never received notification that the repair had started and only got text that gave vague information.
Karyn B.
Vehicle Make : Toyota
5 out of 5
10/20/2016
USAA let me know Serive King was a reputable business. Erica was cool, calm and efficient. Thanks for taking care of my red Prius, Poppy, she is eautiful.????????
Niran I.
Vehicle Make : Jeep
5 out of 5
10/15/2016
Shannon did an amazing job
Sydnee B.
Vehicle Make : BMW
4 out of 5
10/15/2016
Dave from the Mountain View store went ABOVE and BEYOND my expectations for customer service. He not only was personable and efficient, he delivered my car to me at work because I was challenged with timing. I was kept updated from start to finish. He explained things clearly and asked if I had questions. It was clear his goal was to make my experience easy. I would definitely say this was easy and would not hesitate to work with Service King again.
Susan C.
Vehicle Make : Lexus
5 out of 5
10/14/2016
Loved the way David Barbeau handled the repair process. Communication was the best I've experienced with any auto servicing. Accolades to David and the very helpful receptionist (sorry I didn't get her name). Everyone is dealing with a challenging work environment during the renovations. I will certainly recommend Service King. Thank you! Susan C
Vivien D.
Vehicle Make : Lexus
1 out of 5
10/13/2016
Great work on the body. Very disappointed in the state of the interior with grease stains on the carpet and seats. Kudos to Juan who was able to clean some of the worst marks off of the interior door immediately. However there are still major stains on the floor and carpet and minor ones on the leather seats.
Eric J.
Vehicle Make : Ford
4 out of 5
10/13/2016
I was very happy with the service provided by Service King and Juan Morales in particular. Juan made sure all of the damage and operation issues were resolved. He was courteous and professional throughout our interactions. He gave frequent updates on the status as some parts needed to be shipped from Detroit.
Tattiana B.
Vehicle Make : Toyota
5 out of 5
10/11/2016
Every body was really exllent specially Juan Morales.
Ajaychandar C.
Vehicle Make : Honda
5 out of 5
10/8/2016
Thanks for the great customer service and Anthony Torres was very helpful!
Bonifacio F.
Vehicle Make : Honda
5 out of 5
10/7/2016
We have the best experience and are very satisfied with the repair services we got from Service King Mountain View. Jose was very professional, along with Erika and the rest of staff. Jose provided us with fantastic customer service and excellent service. I would really recommend this place to friends and family. Thank you, B.. & C. Feliciano Satisfied Customers
Lauren Y.
Vehicle Make : Toyota
2 out of 5
10/4/2016
The staff is really friendly and helpful. The repairs looked great and I appreciate you vacuuming my car. My only complaint would be the communication. There were two or three times that I was told I would receive a call about updates to my car on specific days and I never received them. I ended up calling and asking. I brought my car in on a Friday and they said it would be done no later than Wednesday. On Wednesday, after receiving no calls about updates from anyone, i called myself and was told that my car would be done Friday. And then on Friday I received a text saying my car would be done that day. An hour later I get a call saying that my car would actually be done Monday. It's not that big of a deal, but why send a confirmation text saying my car would be done Friday when it really wasn't confirmed. It was just a little frustrating.
Dragoslav G.
Vehicle Make : BMW
5 out of 5
10/1/2016
Great communication and updates about progress. Repairs were great and complementary car cleaning was also a nice touch. Thanks!
Brad S.
Vehicle Make : Honda
5 out of 5
10/1/2016
Great job! Thanks so much :-) Shannon and the rest of the team were great.
Nathera M.
Vehicle Make : Lexus
4 out of 5
9/18/2016
Service king kept their promises and delivered my damaged car fully repaired . Most impressive is the attitude of the service people in the shop , they are caring, reseliant and sympathetic . I highly recommended them.
Rosemary K.
Vehicle Make : Hyundai
5 out of 5
9/17/2016
My mechanic Juan Morales was very pleasant and patient appreciated the updates. Erica was very polite on the phone and pleasant. In all everyone was helpful. Thanks Juan Erica and all
Bonnie H.
Vehicle Make : Toyota
5 out of 5
9/16/2016
Car looks fantastic! Shannon is a jewel. Thank you
Zhiping Y.
Vehicle Make : Lexus
5 out of 5
9/15/2016
Everything worked perfectly, and Juan is superior, thanks
Makoto K.
Vehicle Make : Audi
5 out of 5
9/15/2016
Great work and thank you for being honest

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