Bob Y.
Vehicle Make : Toyota
Car (4Runner) looks GREAT, thank you!
Fernando Mariscal was VERY attentive and professional.
I'll happily recommend Service King on Yelp.
- Bob Y
Nicole W.
Vehicle Make : Lexus
Thank you Luiz for your spontaneous response and excellent technical skills regarding repairing the bumper of my car! The lifetime warranty of the repair part is another surprise gift for this upcoming Christmas holiday.
Gina F.
Vehicle Make : Pontiac
Excellent service & helpful & kind staff.
Stan L.
Vehicle Make : Toyota
Hector was very good to work with. He kept me informed and was easy to reach when I had questions. Everyone was very professional and helpful.
Hinh N.
Vehicle Make : Toyota
Excellent
Eileen G.
Vehicle Make : Hyundai
Awesome job done!
John P.
Vehicle Make : GMC
David was great!
Ericvanessa M.
Vehicle Make : Pontiac
I'm not sure if it was service king or Geico I'm not happy with. I felt since there was a recall on my car a GM rep should have looked at my car to see if the recall could have played a factor in my accident. I'm really frustrated with the outcome of the decision made.
Zubin G.
Vehicle Make : BMW
Was smooth and a convenient experience.
Monica S.
Vehicle Make : Volkswagen
Fernando lied to me in numerous occasions. I would never again choose s hickey-covered, extremely untruthful person to fix my vehicle.
Jeremy M.
Vehicle Make : Mercedes
Daniel was the best service rep! He knows about cars and details about all work around cars! Made the service great
Theresa W.
Vehicle Make : Toyota
Everyone was very helpful.
Linda K.
Vehicle Make : Toyota
Just picked up my van this evening, so far so good. Hector kept me well informed on the status of the repair. But whoever was sending the email status had the incorrect dates for when repairs would be complete..If I believed them I wouldn't have my van back until the 21st...besides that it was good
Matthew M.
Vehicle Make : Porsche
Ramiro Romero was absolutely above and beyond amazing he made sure to complete everything perfectly and also kept me updated on a daily basis and assured I'm 100% satisfied he is a great asset to the company and is an incredible general manager and person I am extremely happy with everything
Kennethjean T.
Vehicle Make : Honda
Communications with Luis Sanchez were very good. I knew what was happening and still to be done. Good PR.
Sandra S.
Vehicle Make : Lexus
Over promising and under delivering. I spent the last week being told that my car would be ready every day. Honesty is best. Don't tell the customer what you think they want to hear. Stick to the truth.
My car was with you for 2.5 weeks when the original estimate was 4-5 days. And my impression is that my car spent most of that time sitting by while a poorly staffed or scheduled team worked on other cars. And the back ordered part does not factor in to the last week when I was being promised my car every day.
Lastly, for the type of work done and the ticket price you get for that work, it would be nice to get back a clean car. Doesn't have to be highly detailed, but a once over to ensure there isn't evidence of being in a body shop would be nice.
Tiffany C.
Vehicle Make : Acura
Car repaired nicely, Richard was wonderful. But receptionist was unfriendly and brisk as if she was begrudged by the customer that is approaching the counter. I probably will not use service king due to the unfriendly treatment at front desk. She is the one with long black hair. She was smiling with the other receptionist, and as soon as she saw that there was a customer, she looked like she didn't want to be there.
Meredith S.
Vehicle Make : Volvo
Hector was very professional and I enjoyed working with him. The enterprise experience was also smooth and painless.
Donald S.
Vehicle Make : Pontiac
First, Hector Vasquez was terrific in keeping me informed as to the progress on the repairs to my Pontiac. He was always polite and most helpful. Secondly, I appreciated being able to discuss the car directly with your shop personnel as to what and how things were to be done. This was most reasuring and informative. I felt that everything was being handled quite well. Thank you for the help.
Don Shortt
Jessica C.
Vehicle Make : Toyota
Great customer service and very prompt. Great finish on my car.
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