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Body Shop

Real Reviews From Verified Customers

Medardo D.
Vehicle Make : Honda
5 out of 5
12/21/2013
I'm quite satisfied with your service. You're staff were friendly and approachable. Keep up the good work and may you continue your services for customer"s satisfaction. God bless Car west and Happy Holidays!
Castaneda.veronica Castaneda,marcos.
Vehicle Make : Cadillac
5 out of 5
11/2/2013
Dana handled the claim great we were very satisfied with the services.
Gary K.
Vehicle Make : Nissan
5 out of 5
10/26/2013
Appeciated your staff taking the time to listen to and resolve all my concerns to my complete satisfaction
Chandrakala C.
Vehicle Make : Toyota
5 out of 5
10/19/2013
Very impressed in how detail they checked and captured every detail by taking pictures. Hector was knowledgeable. I got my car washed and cleaned. Very happy.
Wayne B.
Vehicle Make : Toyota
5 out of 5
8/27/2013
The only problem is with the delivery estimation. I was told Friday, then phoned to get an idea of time. The agent told me it was actually going to be the following Tuesday so I changed plans. At 1pm on Friday I got a call to say it was ready, so I had to change plans again. The work was great, but the communication could be better.
Kokoletsos.**** Kokoletsos,jodi.
Vehicle Make : Toyota
5 out of 5
8/24/2013
Superb customer service all the way around! Greatly satisfied!
Birns.,neil E.
Vehicle Make : Honda
5 out of 5
8/20/2013
Excellent service and the work done on the car was outstanding
My N.
Vehicle Make : Lexus
5 out of 5
8/17/2013
I am totally satisfied from day one ; very pleased with staffs including Hector -estimator and everyone involving in given my Lexus beauty back. Highly recommended to family and friend. Given 5 stars for customer and services!
Gerardo E.
Vehicle Make : Mitsubishi
5 out of 5
8/2/2013
were happy
Dwight B.
Vehicle Make : Honda
5 out of 5
6/24/2013
Everyone was very professional and friendly even including the rental car guys. I do want to point out , however, the estimators assistant didn't spot on the scratch on the plastic bumper to begin with. It was Hector who pointed out when we dropped the car for the repair. But all in all, we are very satisfied with at Car West
Zhiqiang W.
Vehicle Make : Infiniti
5 out of 5
5/8/2013
I like how the service representatives, especially estimators such as Hector and Gorge, handles the case. They are nice, friendly, and helpful.
Demetra K.
Vehicle Make : Ford
5 out of 5
4/24/2013
Thank you for the outstanding, professional customer service.
Murthi V.
Vehicle Make : Acura
5 out of 5
2/28/2013
Great job guys. Thanks to Hector
Esha K.
Vehicle Make : Lexus
5 out of 5
2/10/2013
Had a great experience working with Hector. He made the process smooth and easy for me. Could not have expected anything more. Thanks, Harshil
Sergei B.
Vehicle Make : Volkswagen
5 out of 5
1/24/2013
Great job.We like work with Hector.He is always helpful and trying to keep his words.
Aysha J.
Vehicle Make : Toyota
5 out of 5
1/19/2013
Hector Vazquez has delivered all communications via email and phone in timely manner and made smooth experience,hassle free for me when my car was in repair. I am completely satisfied by great customer service provide at Car West in Santa Clara.
Maor K.
Vehicle Make : Honda
5 out of 5
12/27/2012
Excellent service
Angela B.
Vehicle Make : Mazda
5 out of 5
11/3/2012
Fast and easy!
Sonja K.
Vehicle Make : Honda
3 out of 5
11/30/-0001
Great customer service. Everyone that I came in contact with was very professional. Thank you.
Sammy L.
Vehicle Make : Lexus
3 out of 5
11/30/-0001
Staff are friendly and helpful. Work was done good as scheduled. I feel my car has been placed in a responisble professional team.

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