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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 171 reviews 86%
4 star 13 reviews 7%
3 star 3 reviews 2%
2 star 2 reviews 1%
1 star 10 reviews 5%
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(All Vehicle Makes)
Porsha C.
Vehicle Make : Honda
5 out of 5
1/12/2018
Sharonda is very very very pleasant . She answers the phones so professionally, she helps you with things , and she is very respectful. Customer service is off the charts and G&B is definitely the bomb!
Mary C.
Vehicle Make : BMW
5 out of 5
1/12/2018
Very professional
Debra B.
Vehicle Make : Hyundai
5 out of 5
12/31/2017
All aspects of the repair from the drop off of the vehicle to the completion is done in a very professional manner. The staff here are all very respectful and attentive to you. Any questions are answered very knowledgeable.
Brian R.
Vehicle Make : Volvo
1 out of 5
12/21/2017
I spoke to Devon and the team when I picked up the vehicle. The work was sloppy and my vehicle now has a rattle in the area where they fixed it.
Charles P.
Vehicle Make : Nissan
1 out of 5
12/13/2017
I've noticed some problems with the passenger side mirror and also with the passenger side front windshield guard.
Colin D.
Vehicle Make : Audi
5 out of 5
12/12/2017
G & B did an excellent job with in the time they said the car would be ready.
Andrea L.
Vehicle Make : Honda
5 out of 5
12/12/2017
The car looks great but I had no idea that it would take so long to repair. The timeline should be more clearly and realistically defined upon drop off of the automobile.
Paulings N.
Vehicle Make : Toyota
5 out of 5
12/9/2017
Friendly staff , professional job, affordable price and delivery very timely, I was completely satisfied !
Gilian B.
Vehicle Make : Jeep
5 out of 5
12/7/2017
Great friendly people
Sharon C.
Vehicle Make : Honda
5 out of 5
12/1/2017
Professional catering and honest
Rhodonna D.
Vehicle Make : Honda
5 out of 5
11/28/2017
Everything was great
Shameeka S.
Vehicle Make : Ford
5 out of 5
11/21/2017
I really appreciate. The updates. The time and dedication. That your team put into repair my mustang. Most importantly your company took the initiative To cover the 3dayspast the rental coverage. Thank you much. I will definitely recommend your services. Im truly satisfied.
Rachael P.
Vehicle Make : Honda
5 out of 5
11/18/2017
Totally happy and satisfied with the service that have provided..
Jamie C.
Vehicle Make : Subaru
5 out of 5
11/15/2017
I was anazed at how quick and easy everything was. Thank you for all the updates and for taking great care of our Subaru!
Matthew G.
Vehicle Make : Land Rover
5 out of 5
11/3/2017
Willing to be a reference. Great service start to finish. Couldn’t be happier with the end product.
William M.
Vehicle Make : Toyota
5 out of 5
11/2/2017
Love the fact that you guys follow up on everything. Makes me feel worry free. Thank you
Renard M.
Vehicle Make : Honda
5 out of 5
11/1/2017
Great experience
Lauretta I.
Vehicle Make : Toyota
1 out of 5
10/28/2017
Poor service. Would not use ever again. Broken glass chunks and shards left in vehicle which I had to clean before driving away or seating passengers. Car smelled of cigarettes and I don't smoke. My odometer was tampered with and set back by nearly 12,000 miles and they denied changing it despite the incoming and outgoing records showing different mileage. When I called G&B about this their technician told me that I was confused and must be looking at something else. As though I don't know my own car which I've had for 10 years. How offensive! Safelite repaired my window the same day I dropped the car at G&B yet G&B kept my car for two extra days, telling me it wasn't ready when I went for it the day after I dropped it off. I've had a previous bad experience with G&B where items of value were taken (without my permission) from my trunk and not returned. I will never use them again.
Timothy M.
Vehicle Make : Honda
5 out of 5
10/27/2017
You guys were great, esp. Devon & the nice woman who answers the phone!
Antoinette P.
Vehicle Make : Lexus
5 out of 5
10/25/2017
You guys did an amazing job on my car, I would definely recommend your team to others.

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