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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 700 reviews 85%
4 star 51 reviews 6%
3 star 24 reviews 3%
2 star 20 reviews 2%
1 star 33 reviews 4%
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(All Vehicle Makes)
Stanley S.
Vehicle Make : Honda
5 out of 5
10/24/2017
Everyone was such a help in making this transaction feel great. Great job.
Stephen H.
Vehicle Make : Lexus
5 out of 5
10/24/2017
Classic Collision did an excellent job- Diana Holden
Fulvio C.
Vehicle Make : Acura
5 out of 5
10/23/2017
The repairs were well done, car looks just like nothing had happened. The communication was frequent and excellent which put me at ease through this process. The staff was very friendly. Overall excellent service. Thank you
Rebecca C.
Vehicle Make : Nissan
5 out of 5
10/22/2017
friendly, fast service
Pierce H.
Vehicle Make : Jeep
5 out of 5
10/20/2017
very good
Kenneth M.
Vehicle Make : Jeep
1 out of 5
10/19/2017
Over promised and under performed. Front bumper is wrong color. I told the man who checked me in and showed him a picture. He didn't take note. I have to go back. Price came in over $1500 over estimate !
Amber C.
Vehicle Make : Ford
3 out of 5
10/18/2017
The car looks perfect but it took too long to repair, which caused issues with our family being able to get where we needed to go.
Laura I.
Vehicle Make : Toyota
5 out of 5
10/17/2017
Jason Campbell was the best customer service rep I've ever worked with during this whole process and it was a long one. He kept me updated daily and that was very nice.
Sameer S.
Vehicle Make : Nissan
5 out of 5
10/17/2017
This was my second visit. Extremely courteous and professional staff. Work completed is of high quality. Thank you for your excellent customer service.
Stanley J.
Vehicle Make : Infiniti
5 out of 5
10/17/2017
All was great. Thanks!
Marsha W.
Vehicle Make : Lexus
2 out of 5
10/14/2017
There are marks on the hood that I was concerned about when I picked up my car. I brought it back to the shop the same day within hours and was told they were there when the car was dropped off for repair. They were not on my hood because I washed the car and took pictures to send to Allstate. I will have to have the hood painted and I am not happy about it because it appears it was driven through gravel or rocks. I am sorry but I do not like the way my car looks and I will not be back to Classic Collision.
Richard P.
Vehicle Make : Ford
3 out of 5
10/12/2017
Had the parts required to fix the problem and was I and out in 30 minutes
Sanjana R.
Vehicle Make : Honda
5 out of 5
10/10/2017
Great service
Cynda D.
Vehicle Make : Nissan
5 out of 5
10/10/2017
Nicely done
Rebecca T.
Vehicle Make : Honda
5 out of 5
10/9/2017
Christie was great to deal with. Very positive experience. She handled everything and kept me informed.Great customer service!
Ross T.
Vehicle Make : GMC
5 out of 5
10/7/2017
Tab gave me great courteous service and your front desk staff are very courteous and capable as well.
Larry G.
Vehicle Make : Toyota
5 out of 5
10/7/2017
Tab was a joy to work with. Great!
Mary R.
Vehicle Make : Chevrolet
5 out of 5
10/7/2017
Wonderful job, friendly disposition and constant communication. Thank you!
Susan B.
Vehicle Make : Kia
5 out of 5
10/4/2017
The car looks great, communication was excellent throughout the entire process.
Jeff O.
Vehicle Make : Jeep
5 out of 5
10/4/2017
Hands down without exception the finest experience I’ve had with a damaged auto. Courteous, prompt with a can do attitude. That’s not easy to find anymore. I will refer everyone I know to use this business when needed. Thank you again

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