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Real Reviews From Verified Customers

Salim H.
Vehicle Make : Chrysler
4 out of 5
5/11/2018
Jamie Nelson was awesome! I called ahead to inform her that I was on my way and she had my car out front and ready to go. The work completed on my car is great and it looks like new.
Reni V.
Vehicle Make : Mercedes
5 out of 5
5/10/2018
Everyone was efficient, prompt, friendly and curtious. The staff work REALLY long hours and were friendly even at the end of the day. One suggestion: staff need longer lunch breaks or more breaks throughout the day. The shifts are very long. Doesn’t make for a quality work/life situation.
Xiaomin Z.
Vehicle Make : Honda
4 out of 5
5/9/2018
Great customer service from all the crews - Classic collision, enterprise, and Geoco. The repair process was quick and painless. Was able to fast forward my repair due to the fact I was planning a trip out of the country. Thanks!
Nancy S.
Vehicle Make : Mercedes
5 out of 5
5/9/2018
I was amazed at the level of professionalism that was displayed on every level of my experience with Classic Collision. My car looks better than it did when I bought it a year ago and I am most grateful to all of you for the care that was given to me. I thought my car would be in the shop for a week but it was only there for three days! Many thanks!
Renato C.
Vehicle Make : BMW
1 out of 5
5/8/2018
My vehicle is not back to normal condition. I’m working with GEICO to get it fixed again. It’s unfortunate the work wasn’t done correctly the fist time.
Shirley B.
Vehicle Make : Mercedes
5 out of 5
5/3/2018
Shawn was very helpful and patient with me and he kept in tune to all the moves in repairing my car. I am very pleased
Bulent B.
Vehicle Make : Lexus
5 out of 5
5/3/2018
Quick service and the car looks great
Amber D.
Vehicle Make : Nissan
4 out of 5
5/2/2018
Shawn king was amazing!
Luzimeiry L.
Vehicle Make : Ford
5 out of 5
5/1/2018
Great service
Judy G.
Vehicle Make : Lexus
5 out of 5
4/30/2018
Appreciated the frequent communication about my car and loved having enterprise on location. Thank you!
Kathryn K.
Vehicle Make : Mercedes
1 out of 5
4/28/2018
I picked up my car and the seat belt is broken after 13 business days and it was not that way when I dropped it off. The employees at your company are unresponsive and slow: this was a TERRIBLE experience for me
Victor S.
Vehicle Make : BMW
5 out of 5
4/28/2018
Amazing service.
Kenyel E.
Vehicle Make : Mercedes
5 out of 5
4/27/2018
Great job
Darla N.
Vehicle Make : Acura
4 out of 5
4/27/2018
I'm a repeat customer because you have a well-oiled organization. Marney is amazing at juggling multiples tasks at once and with a smile. She's actually fun to watch in action. Jamie was super professional, on top of things, kept me informed throughout the process, very friendly and knowledgable. It seems all your employees are happy. And.... my car looks great! I trust Classic Collision's prices and repairs ... and always get white-glove customer service. Sad to say, but I'm sure I'll be back.
Zakiya M.
Vehicle Make : Audi
4 out of 5
4/26/2018
Shawn was excellent and took good care of the situation with the insurance company who only agreed to pay $81. He gave great customer service. I will make sure to do business here in the future.
Mark K.
Vehicle Make : Infiniti
5 out of 5
4/24/2018
Customer service was outstanding.
Leo L.
Vehicle Make : Honda
1 out of 5
4/21/2018
Initial repair failed to correct crack where bumper cover attaches to wheel well. This should have been before car was considered complete. It took another 3 days to repair the crack and the resulting paint finish on that repair is not as smooth as the original.
Kahina E.
Vehicle Make : Lexus
5 out of 5
4/21/2018
Everything went smoothly and painlessly.
Everett C.
Vehicle Make : Jeep
5 out of 5
4/19/2018
Great job.
Kristen D.
Vehicle Make : Audi
5 out of 5
4/18/2018
From the moment I dropped my car off to get repaired everyone was very helpful and informative! Jamie was very helpful and sent me updates via email to let me know if the status of my car! Thank you for making this process very easy!

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