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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 561 reviews 83%
4 star 32 reviews 5%
3 star 22 reviews 3%
2 star 20 reviews 3%
1 star 43 reviews 6%
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(All Vehicle Makes)
John D.
Vehicle Make : Scion
5 out of 5
3/15/2015
Everything looks good. Hooray for free carwash!
Jonathan A.
Vehicle Make : Acura
5 out of 5
3/14/2015
Great looking work and a fast turnaround time! Thanks!
Dwight S.
Vehicle Make : Honda
5 out of 5
2/24/2015
Dustin the fellow who handled repairs did a great job.
Stephen S.
Vehicle Make : Hyundai
5 out of 5
2/13/2015
The service was excellent
Leonard S.
Vehicle Make : Ford
5 out of 5
2/13/2015
My car looks better than it did before the accident, thank you! Fast service and GREAT communication!
Korey C.
Vehicle Make : Toyota
5 out of 5
2/7/2015
Thank you! Great service.
Erin L.
Vehicle Make : Dodge
5 out of 5
2/6/2015
I am completely satisfied with my repairs. Looks almost brand new! :) you guys even cleaned it out!!! Thank you sooo much and will be recommending you guys to other people. Thanks!!!
Rhea B.
Vehicle Make : Lincoln
5 out of 5
1/31/2015
The car looks great and was done earlier than promised. Your staff made difficult accident easier. Dustin was very helpful!!
Melvin G.
Vehicle Make : Toyota
5 out of 5
1/29/2015
The email notifications are great way to keep the customer updated on the progress of their vehicle.
Irene G.
Vehicle Make : Nissan
5 out of 5
1/28/2015
Great customer service, given with with a smile, kindness, patience and wonderful attitude from the very first moment I walked in. I hope I don't need your services any time soon but if I ever do, you'll be my first choice !! Dustin's texts were very funny!!! Thank you again for making a good ending to my accident.
**** C.
Vehicle Make : Mercedes
5 out of 5
1/28/2015
I appreciated the updates on my car as well as being able to handle everything (repair, car rental, insurance) all at one location. Everyone was great to work with.
Devonte D.
Vehicle Make : Mazda
5 out of 5
1/28/2015
Great job fast work
Carmen A.
Vehicle Make : Volvo
5 out of 5
1/10/2015
Everyone I encountered was professional and courteous. My car was ready within 30 hrs. from dropoff. The repair work was top-notch.
Larry B.
Vehicle Make : Toyota
4 out of 5
1/10/2015
Job well done in a very timely manner. Only thing I have a problem with is the rental return process. No one even looked at the vehicle and signed off on it's return condition, like I had to inspect it and sign before driving.
Anthony M.
Vehicle Make : Honda
1 out of 5
1/7/2015
Rental car was damaged while on your lot it seems and enterprise is charging us for this damage we did not cause. Very unhappy about this situation.
Catharyn L.
Vehicle Make : Chevrolet
3 out of 5
11/29/2014
Car looks good. Geico rep never returned calls to update me on the repairs. Also did not get my license plate holder from Jim Ellis Chevrolet. Rep was gone when I picked car up today. Trunk does not close on first try.
Eric G.
Vehicle Make : Mercedes
5 out of 5
11/20/2014
Job well done. Let Dustin know good luck with Bama. Roll tide!!!!
Julius H.
Vehicle Make : Chevrolet
5 out of 5
11/15/2014
It is actually too early to say I am completely satisfied because I have not received my car yet. So far, I am satisfied but I will not receive my car until next week.

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