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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 778 reviews 85%
4 star 89 reviews 10%
3 star 13 reviews 1%
2 star 12 reviews 1%
1 star 21 reviews 2%
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(All Vehicle Makes)
Deborah W.
Vehicle Make : Lexus
5 out of 5
1/18/2014
Thank you for excellent service and work. We are always please with you kindness and excellent customer service. Two things I need to I would like to mention: ****. I left my garage door remote in the rental car we left at your body shop on Fri. ****/17/14.. it is on the driver side visor. Can you please get it for us and we can pick it up at your office. 2. We had told daDave Vincent that we wanted our two front headlights buffed out...they are scratched and dingy looking. Dave quoted us a price of 50.00 total (included both head lights). We told Dave we would pay out of pocket. When we picked up car and got home to look close at the repairs, we noticed the headlights were no buffed and it didn't show on our invoice also. May we bring the car back up to get headlights fixed @ 50.00 as quoted? Thank you.
Rick T.
Vehicle Make : Mazda
5 out of 5
1/16/2014
Always a great job!
Craig M.
Vehicle Make : Nissan
5 out of 5
1/16/2014
Fast and superior bodywork..
Charles R.
Vehicle Make : BMW
5 out of 5
12/24/2013
Great job
Leroy V.
Vehicle Make : Lexus
5 out of 5
12/18/2013
You did a fine gob!
Bill J.
Vehicle Make : BMW
5 out of 5
12/14/2013
I was very impressed with the work done on our vehicle and the quality of customer service. I appreciated the updates via my I phone, and the attention I received from each associate. We were directed to you by BMW at Dave Walters and will be advising Dave Walters BMW regarding our total satisfaction with your handling of our needs. Thank you and Merry Christmas.
Todd H.
Vehicle Make : Acura
5 out of 5
12/13/2013
George did a great job in coordinating the rental car and making sure the car Repair was as expected. Unique scenarios existed that he worked through to satisfaction
Mark R.
Vehicle Make : Audi
5 out of 5
12/11/2013
Thank you.
Kenneth M.
Vehicle Make : Dodge
5 out of 5
12/5/2013
100 discount. Very happy with work. Dodge looks great!
Dave N.
Vehicle Make : Lexus
5 out of 5
12/5/2013
Excellent job. You made the whole process very easy from the moment I first called for information through picking up my car when it was finished and returning the rental car. Thanks so much!
Sandra R.
Vehicle Make : BMW
5 out of 5
12/5/2013
Excellent experience all around. Thank you!
Hellen T.
Vehicle Make : Lexus
5 out of 5
12/3/2013
I could not have been happier with The completion process and outcome Of the repairs. You were recommended by Lexus of Akron Canton, and I can see why!
Robert S.
Vehicle Make : BMW
5 out of 5
11/30/2013
Great job. Every time I bring my Z3 to you guys it come back looking like a new car!! Thanks again.
Janis S.
Vehicle Make : Honda
5 out of 5
11/27/2013
George and the tram at Quality did a great job- I'm very satisfied! Thsnks
Andrea U.
Vehicle Make : Mercedes
5 out of 5
11/23/2013
Thanks for everything. You always do great work.
Steven G.
Vehicle Make : Subaru
5 out of 5
11/21/2013
George was forthright and helpful during the process. The continual updates via text were appreciated. I also valued the ability to check the status online and see photos.
William B.
Vehicle Make : GMC
5 out of 5
11/21/2013
Tmely and professional
David H.
Vehicle Make : Lexus
5 out of 5
11/20/2013
Second to none is all I need to say about the staff & the quality of work.
David H.
Vehicle Make : Lexus
5 out of 5
11/20/2013
The communication throughout the entire process was flawless. The completed work was second to nine and I will recommend Quality to everyone I know that needs any type of repair. Thank You for making this experience the absolute best for me.
Jeff K.
Vehicle Make : Toyota
5 out of 5
11/19/2013
Thank you for completing the Rav4 on time and the quality is excellent! Good experience.

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