Baker Nissan North

Gavin Menezes did a great job at keeping me posted and the repairs were done relatively fast.

Wonderful service

Great service! Very attentive! However the passenger back window that was worked on, has malfunctioned again not letting down all the way.

Good

There was trash left in the paint around the nissan symbol on the back of my wife's rogue when they painted it. We are going to take it back. Also, someone wiped the inside of my wife's rogue with a dirty rag. It left a film on everything. The clear plastic and radio have a haze. We didnt turn it in that way. Disappointed.

The repair was good but there was no reason for the battery cap to be off and my vehicle not start and then the service guy wanted to argue. REALLY!

They kept me informed of the progress of repair. The job was done quickly and the final results was excellent. Thanks for a good job.

Ashley was awesome!

Ashley was very informative. She was true to her word about calling on a certain day and providing status update. Thank you very much for your outstanding customer service.

Simply the best repair service I have ever had. Thank you for turning a bad situation into a great service experience.

Spoiler loose on trunk

Your staff never fails to amaze me how fast they work. Great job!

I was very satisfied with the work done to my vehicle. James Is a great advisor kept us informed about the repairs..

Good job

James was so incredibly polite and helpful. He answered all my questions in a timely manner, and sent me updates without me having to call and question. I will continue to do business with **** Nissan!

Thanks for all of the updates and pictures.

Great job great employees

The results were good, but the "getting there" was a little bumpy. I had a Leaf being repaired, and when I got it back, thre wasn't enough charge for me to get home (3 pixels). I completely appreciate that the Leaf is an exotic car at this point, and it only took about an hour of Level 2 charging for me to get enough charge, but it's something to consider. The Service department (both times they've worked on my Leaf) has been good about that; though to be fair, charging capacity test is part of the service routine. In any event, it might be something to watch out for. Also, the EVgo 440V charger near the showroom requires an RFID card, and although there are four people who have them, none were available at the time. Might be worth putting one on a stick at the counter or something. On the other hand, if I'd been able to charge my car in 20 minutes, I'd have spent the next 40 in traffic anyway. Generally, I was delighted; the rebuild was artful, the cabin was vacuumed and cleaned, and the car delivered on time in spite of a backlog. My favorite part was that - in spite of my own difficulty remembering where the Enterprise facility was - when I arrived at **** Nissan to ask where to take the car, they said I could simply leave it there. A better answer than I expected; well done!

Extremely professional and worked hard to keep me informed. Great job.

Customer service and the body work that was done was great. Whoever detailed my car did a very sloppy job. There is still dust all over it and you can tell they wiped it down in a hurry. I've also found cardboard in the car.