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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 92 reviews 89%
4 star 7 reviews 7%
3 star 3 reviews 3%
2 star 1 reviews 1%
1 star 0 reviews 0%
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(All Vehicle Makes)
Ralph M.
Vehicle Make : Chrysler
5 out of 5
5/27/2016
efficient and timely. Thanks. Capt. Ralph
Ryan Y.
Vehicle Make : Jeep
5 out of 5
5/17/2016
Outstanding service! Finished on time, looks amazing. Chris was very informative, and the car was cleaner than we had ever had it, including the day we bought it!
Milton M.
Vehicle Make : Honda
5 out of 5
5/7/2016
Great body shop. Very thorough. Professional in every way. Andy Melville
Steven M.
Vehicle Make : Honda
5 out of 5
5/6/2016
I was very pleased with the service I received. I was treated with respect, professionalism and Chris went out of his way to make sure expectations and needs were met. I would definitely recommend Sunn West Auto to friends and family.
Rodney A.
Vehicle Make : Kia
5 out of 5
5/5/2016
Great people and great job thanks for your speedy service
Lisa C.
Vehicle Make : Kia
2 out of 5
4/28/2016
Communication about the repair was good until the end. Chris called at 4:20 pm on Monday to say car wouldn't be ready at 4:30! My daughter had to leave work early to pick up. He was extremely rude, wouldn't listen, and failed to communicate this development earlier in the day. Turns out the car was ready, just not clean. He has extremely poor people skills and I have spoken to USAA about the issue. Won't use you again.
Harold P.
Vehicle Make : Chevrolet
5 out of 5
4/20/2016
The staff was very efficient and courteous. They were always available to answer any of my questions, and I liked receiving the texts updating me on my cars progress. Great Job!!
Nancy C.
Vehicle Make : Toyota
5 out of 5
4/17/2016
Our service agent was outstanding. Car repair the best. Many thanks
Robert K.
Vehicle Make : Mercury
5 out of 5
4/14/2016
Efficient and very courteous..thankyou
William B.
Vehicle Make : Mazda
5 out of 5
4/10/2016
Chris was the best. I cannot say enough about Chris . Please have the owner call me. ****-****-xxxx.????
Beth P.
Vehicle Make : Toyota
5 out of 5
4/8/2016
Chris took care of everything, making the entire experience pain-free. His coordination with USAA, Enterprise car rental and Toyota helped immensely. Our brand-new car is brand-new again.
Kearney B.
Vehicle Make : Ford
5 out of 5
4/2/2016
Chris provided excellent customer service. He helped make the process seamless. Very personable, understanding. He also instilled confidence that sunn west would complete the repairs to our complete satisfaction.
Tyyrone M.
Vehicle Make : Audi
5 out of 5
3/31/2016
I worked directly with Chris through the entire process and he has bar none the best customer service I've ever encountered. He always kept me up to date on my vehicle and made the entire process easy for me. He's a 5* professional and a great guy.
Robin R.
Vehicle Make : Honda
5 out of 5
3/26/2016
Painless process, finished product looked great
Ray S.
Vehicle Make : Honda
5 out of 5
3/24/2016
Excellent service
Timothy B.
Vehicle Make : Toyota
5 out of 5
3/18/2016
Chris was great and my car looks like new.
Christopher D.
Vehicle Make : Mini Cooper
3 out of 5
3/17/2016
I belive taking the car to a mini dealership would have been better, there have been issues. However Chris has been working very hard to correct them.
Gerald B.
Vehicle Make : Ford
5 out of 5
3/17/2016
Great job
James J.
Vehicle Make : Mazda
5 out of 5
3/15/2016
They kept me updated on the progress and informed me of changes regularly. Awesome customer service. Chris did a great job, especially explaining the warranty I did not know we would get. Very nice guy!
Luis P.
Vehicle Make : Toyota
5 out of 5
3/12/2016
The staff are amazing.you guys rock.

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