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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 288 reviews 73%
4 star 47 reviews 12%
3 star 10 reviews 3%
2 star 15 reviews 4%
1 star 34 reviews 9%
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(All Vehicle Makes)
Roderick B.
Vehicle Make : Acura
5 out of 5
7/20/2016
Thank you
Nick H.
Vehicle Make : Nissan
2 out of 5
7/20/2016
Everyone there was awesome!!! Put a ugly step bar on and I now have condensation in passenger headlight.
Quenton B.
Vehicle Make : Acura
5 out of 5
7/20/2016
Awesome staff lovely crew made me felt right at home as soon as i walked through the door and the work is top notch no error what so ever highly recommend
Bobby T.
Vehicle Make : Honda
2 out of 5
7/5/2016
Told we can fix hood instead of replacing it but didn't save me but $100 and hood was for $610. Not hsppy.
Jordy J.
Vehicle Make : Chevrolet
5 out of 5
6/30/2016
Had a little trouble getting Hartford and body shop communicating. The Sumter folks were very responsive
Janelle H.
Vehicle Make : Kia
5 out of 5
6/23/2016
You did an outstanding job and where very considerate about my situation with the car. Thank you
Carlos O.
Vehicle Make : Chrysler
5 out of 5
6/6/2016
A little more attention to detail when it comes to the paint job will go a long way but overall a good job
Debra M.
Vehicle Make : Chevrolet
3 out of 5
5/20/2016
I see a little crack on front of the grill.. It need to b looked at. But I am satisfied..
Bertha L.
Vehicle Make : Chrysler
5 out of 5
5/18/2016
Great customer service and awesome, timely service. I will definitely use them again.
Ronald R.
Vehicle Make : Lexus
5 out of 5
5/13/2016
Thanks for the job you did on my Lexus and the timely manner you did it in.
Tonie S.
Vehicle Make : Infiniti
3 out of 5
5/7/2016
Car looks and works great. However, there are dirty hand print marks all over the cloth interior next to the driver side door. Otherwise no car issues.
Hazel G.
Vehicle Make : Honda
1 out of 5
5/5/2016
A piece of the tire cover is missing out of the trunk where they worked on the bumper. I will have to take the car back for that. I feel it should have been done right the first time as this is an inconvenience.
Toccarra M.
Vehicle Make : Ford
1 out of 5
4/28/2016
The body was fixed but the noises that was supposed to be checked and fixed was not done after being told that it would
Quenton B.
Vehicle Make : Acura
5 out of 5
4/27/2016
1st I just want to tell JHBS team thank u very much for taking great care of my Acura .The work done to my car is flawless it's perfect couldn't get any better im highly recommending JHBS to everyone I know .A special thanks to Blake and his team at JHBS down at Sumter SC for the awesome customer service. They all were outstanding and made sure I stayed well aware of what was going on with my car through out the entire process Thank you JHBS your awesome!!!
John P.
Vehicle Make : Ford
1 out of 5
4/26/2016
two and a half times as long as the estimate. If it takes 5 days tell me 5 days up front so I can plan accordingly.
Horace D.
Vehicle Make : Dodge
5 out of 5
4/25/2016
Service was very good I was very happy with the service
Carol M.
Vehicle Make : Chevrolet
5 out of 5
4/22/2016
Thanks so much
Joyce D.
Vehicle Make : Nissan
1 out of 5
4/22/2016
On the left door my window is scratched up the tint coming off
Christine M.
Vehicle Make : Dodge
5 out of 5
4/19/2016
You do great work and the staff was very helpful
Crystal B.
Vehicle Make : Suzuki
5 out of 5
4/19/2016
I want to thank y'all so much y'all did an excellent job

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