Jennifer C.
Vehicle Make : Dodge
Really appreciate the app updating me on my repairs. Only complaint was with the tow service. The repairs are seamless. Thank you so very much
John S.
Vehicle Make : Chevrolet
I hit a deer in my 2015 Camaro and it was fixed much faster than expected. However, the engine bay was filthy from the shop and should have definitely been wiped down, it had a substantial amount of dust and debris from paint and bodywork.
Also someone dropped something on my quarter panel just behind the driver's door. Though it is small, the paint was chipped and very noticeable so I asked them about it. The shop manager attempted to put a bit of touch up paint in the two chips before I left, but as soon as I drove home the paint had run off.
I have no complaint about the shops attentiveness and quality of work. But I do feel that the chips in my paint should have been addressed and fixed before I got there. And now I'm stuck with chipped paint.
The shop manager was extremely understanding and I do thank him for attempting a quick fix, he had mentioned it might be rock chips but I had done an extensive walk around with the claims adjuster who took many photos and it was not there when the car was dropped off at the shop.
Amanda M.
Vehicle Make : Chevrolet
Had my car ready in no time!
Michael K.
Vehicle Make : Ford
This is the second time that I have used JH. Each time has been awesome.
Ferryn G.
Vehicle Make : Nissan
After paying my $500 deductible it still took them 15min more minutes to give me my vehicle. Then the lady walked away before asking if i was satisfied with my vehicle after leaving my vehicle cranked.
Edward R.
Vehicle Make : Chevrolet
Shockingly they also washed my truck on top of a great looking job. Nice service very mainstream. Not your mom and pops joint. All in all a satisfied customer.
Malcolm M.
Vehicle Make : Ford
Center dashboard had some type of stain and was concerned it would not come off. It must be difficult for front office to work with customers. Just seemed a bit disorganized for one person.
David B.
Vehicle Make : Buick
Blake Moseley provided me excellent customer service
beginning with my initial call to schedule my repair
through my picking up my car today.
Brenda was very helpful when I called with question about logistics
of getting a rental car & efficient in getting initial
forms completed.
I would be happy to provide more detail, if requested.
Gloria R.
Vehicle Make : Chevrolet
I would recommend family and friends to your business
Nancy P.
Vehicle Make : Toyota
Complete satisfaction excellent customer service.
Donyai G.
Vehicle Make : Nissan
Kept me up to date throughout the process, exceptional customer experience
Joycelyn F.
Vehicle Make : Nissan
I appreciate the professionalism from the staff.
Louis B.
Vehicle Make : Toyota
Great job with updates, body work and customer service.
Vernell R.
Vehicle Make : Toyota
Your organization always does great work. I like the fact that you return the vehicle cleaner than you received it as well. Your repairs are seamless. The best body shop I had work done by in 20 years.
Christian H.
Vehicle Make : Chevrolet
Thanks!
James H.
Vehicle Make : Chrysler
Greart job. Very efficient in completing the repairs and I liked the frequent reports and updates. Was very satisfied with the finished look of the car. Will not hesitate to give a recommendation
Carrlos D.
Vehicle Make : Nissan
Your staff did a very good job
Jude B.
Vehicle Make : Toyota
I am more than satisfied with the customer care. The staff is very curteous. Blake was very helpful explaining the whole process of what to expect. The work on forerunner was completed in a timely fashion, and I am pleased with the outcome
Matthew S.
Vehicle Make : Dodge
My license plate was stolen off of my car while in the possession of John Harris Body Shop.
Twana M.
Vehicle Make : Chevrolet
My car look great but, there were a few spots I did not like. I spoke with the head **** and he asked if I had time and he would make it right. I told him I did not and he told me bring it back and he will buff them out. I was really worried about the color match and my car looks excellent. I would recommend y’all to everyone. The service was great from the time I walked in to the time I left yesterday. Thanks
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