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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 525 reviews 79%
4 star 106 reviews 16%
3 star 10 reviews 1%
2 star 12 reviews 2%
1 star 15 reviews 2%
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(All Vehicle Makes)
Wendy L.
Vehicle Make : Audi
5 out of 5
12/19/2016
Perfect service
Anna E.
Vehicle Make : Ford
5 out of 5
12/17/2016
Jay Ospina was wonderful to work with. He was very caring and thoughtful. I really appreciated biweekly updates.
Krystin B.
Vehicle Make : Honda
5 out of 5
12/17/2016
I would recommend giving clients the correct estimated time for repairs
Homer R.
Vehicle Make : Toyota
5 out of 5
12/13/2016
Jennifer Stoaks handled my repair and she was a real delight to work with. She gave such exceptional service I will recommend Service King to anyone needing collision repair.
David A.
Vehicle Make : GMC
5 out of 5
12/11/2016
Jen is the best. She made this experience the best you can have given the circumstances
Bryan B.
Vehicle Make : Subaru
4 out of 5
12/10/2016
Jennifer was a wonderful ambassador for your company. She was helpful, friendly, and made the entire process as smooth as possible. This isn't the first time we've been to Service King, and she's a big reason why. Our repairs were done in a timely manner, at the highest level of craftsmanship with quality OEM parts. Keep up the great work guys!
Larry D.
Vehicle Make : Toyota
5 out of 5
12/10/2016
Jennifer was fantastic!
Laura G.
Vehicle Make : Honda
5 out of 5
12/9/2016
You guys did a great job! Jesse handled my claim and he was awesome. Amazing customer service with weekly calls to keep me updated on my cars ststus. I would highly recommend Service King to anyone needing work on their car.
David M.
Vehicle Make : Toyota
5 out of 5
12/9/2016
Great service and Jen was fantastic!
Alkete R.
Vehicle Make : Volkswagen
5 out of 5
12/9/2016
Wonderful - very impressed with the service everybody was wonderful
Andrea R.
Vehicle Make : Subaru
5 out of 5
12/9/2016
I am very satisfied with the entire process working with Service King. Jesse was also great to work with. Thank you! I will recommend Service King to my friends.
Steve K.
Vehicle Make : BMW
5 out of 5
12/7/2016
The whole process was seamless.The headaches Associated with car repair can be overehelming. Jennifer and Cheryl did not allow that to happen. The updates,the patience,and the effort were winderful. Thanks
Peggy S.
Vehicle Make : Dodge
5 out of 5
12/5/2016
Jennifer was absolutely awesome throughout the entire process!
Robert L.
Vehicle Make : Honda
1 out of 5
12/2/2016
Where do I start. First of all when I picked up my vehicle the battery was dead and the front passenger tire flat. Secondly upon driving the vehicle I'm getting s lot of noise through the drivers side door and by the steering wheel/dash area. Third, my drivers side rest taillight and rest license plate lights are not working. Lastly, my drivers side rear window powers down but will not come back up. ALL of these items where working properly when the vehicle was dropped off. The area where these issues are now are in the area YOU guys supposedly fixed and now they don't work. I contacted Allstate and left a more in depth review on Yelp so everyone can see your incompetence
Barbara H.
Vehicle Make : Lexus
5 out of 5
12/2/2016
Perfect. Jenn was perfect. Work perfect.
Ashley H.
Vehicle Make : Jeep
2 out of 5
11/30/2016
Wasn't updated once before the day it was finished. The jeep was not cleaned very well on the inside or outside.
David E.
Vehicle Make : GMC
1 out of 5
11/29/2016
This was the worst customer experiences I've had getting my automobile repaired through a USAA facility. There were multiple missed deadlines for which I was told my truck would be finished and it wasn't. Multiple workmanship issues with parts which were not pre checked prior to installation caused additional delays. Very unhappy and I will be communicating this to USAA.
Ronald J.
Vehicle Make : Honda
5 out of 5
11/26/2016
Jennifer was great keeping us updated on the progress. of the repairs
Janice K.
Vehicle Make : BMW
5 out of 5
11/22/2016
Jay was very professional and kep me updated as promised.
Susan K.
Vehicle Make : Ford
5 out of 5
11/21/2016
Jesse Melero, my service advisor, did a terrific job. He was He was friendly, provided updates and ensured that everything was done. The work that was done, looked great, as if no accident had happened.

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