Bethany B.
Vehicle Make : Mercury
My experience was completely stress-free. Having pick-up and drop-off service on-site for my rental car saved me so much time, and quick text message updates kept me in the loop. I definitely chose the right place for repairs.
Anthony W.
Vehicle Make : Honda
The job was done quickly with regular updates via text message.
Dawn K.
Vehicle Make : Ford
They did a great job.
Kirit K.
Vehicle Make : Lexus
Excellent job
Rebekah P.
Vehicle Make : Toyota
Good job. One thing the update texts should be fixed if it is always wrong.
Sharon A.
Vehicle Make : Toyota
Car looks great and was finished in record time!
Jeremy T.
Vehicle Make : Honda
I looked over my car after it was done and saw that I wasn't satisfied with the repair all the way
Julio O.
Vehicle Make : Chevrolet
Very professional treatment to the customers, and also CAPA certified replacement parts.
Brad B.
Vehicle Make : Honda
Kyle was very helpful, knowledgeable and patient. He provided excellent customer service and Service King is lucky to have him. I am happy!
Kimberly H.
Vehicle Make : Honda
Thanks
Joselyn S.
Vehicle Make : Buick
Very happy with my car. Looks new.
William P.
Vehicle Make : Lexus
Very satisfied, second time with Service King. Will definitely recommend to friends.
Shelly C.
Vehicle Make : Chevrolet
It was great experience
Jenna W.
Vehicle Make : Toyota
Poor communication. I had to call for updates on my car. Each time I called I got a different answer on what was going on. Was told they had all the parts, then they were waiting on parts, then they had all the parts - back and forth!! My appointment was scheduled for two weeks before I brought my car in, should have been plenty of time to get the parts needed. Then you guys had my car for 3 weeks. Was told I could also text the number that sent updates but no one ever responded to me.
Haley Y.
Vehicle Make : Honda
Awesome experience overall, even working with my deadline!
James S.
Vehicle Make : Honda
I was very satisfied.
Jenny P.
Vehicle Make : Honda
You were friendly and knowledgeable. I really appreciated your customer service!
Melvin J.
Vehicle Make : Ford
I made an appointment in mid October to have my work truck repaired the week after Thanksgiving. My vehicle was dropped off the weekend after Thanksgiving with the expectation that it would be done 10 days, as was quoted to me when I made the appt. Towards mid week I received a text from Service King stating that the vehicle would be done on 01/26/2018. I contacted the shop in person the following Monday and they got the truck in either that afternoon or Tuesday morning, completing it on 12/24. I was sent a text by Service King , stating the vehicle was done and could be picked up.When I picked it up on 12/26, I signed over the insurance check and attempted to pay the deductible with cash. I was told that they do not accept cash. At no point in conversations with either the shop or Sevice King was I told that they did not accept cash. The repairs are great, the customer service is a wreck,
Deanna B.
Vehicle Make : Chevrolet
Great experience!
Matt M.
Vehicle Make : Infiniti
Everyone there is awesome
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