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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 198 reviews 75%
4 star 46 reviews 17%
3 star 3 reviews 1%
2 star 3 reviews 1%
1 star 14 reviews 5%
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(All Vehicle Makes)
Karen O.
Vehicle Make : Ford
5 out of 5
3/26/2016
You did a great job on my car. I can't even tell it was wrecked. Thanks for a job well done.
Barbara L.
Vehicle Make : BMW
5 out of 5
3/25/2016
Thanks for great customer service. I am already a repeat customer and will continue to be one. Thank you Jennifer!
Preston F.
Vehicle Make : Dodge
5 out of 5
3/25/2016
Everything looks fantastic on it and I was impressed for the time that it took for my vehicle to be finished
Ruben C.
Vehicle Make : Jeep
5 out of 5
3/25/2016
Jason was EXTREMELY helpful and made it for a memorable experience! Thank you 5 star customer service
Jeri M.
Vehicle Make : Mercedes
5 out of 5
3/23/2016
Jennifer was a great help at guiding us thru the process of getting our car fixed.
Sandra G.
Vehicle Make : Acura
5 out of 5
3/19/2016
The service was excellent . Jason was very professional and extremely courteous and responsive . All of the staff that I met were very professional . On a scale of **** to 10 where ten means extremely satisfied , I would rate a 10
Timothy B.
Vehicle Make : Toyota
5 out of 5
3/12/2016
Terry did an excellent job communicating the status of the repair and ensuring I was fully informed about the process. Communications were timely and I appreciated the text messages. I definitely will use the HR location again if needed.
Stephen S.
Vehicle Make : Mercury
5 out of 5
3/11/2016
I like the text message updates, there was a little glitch on my update but when I called the customer service rep and Jasom at the shop helped me. I truly appreciate them
Katia D.
Vehicle Make : BMW
4 out of 5
3/3/2016
Amazing service and comunication! Thanks
Susan J.
Vehicle Make : Nissan
5 out of 5
2/28/2016
Jessy was great to work with. Thank you.
Holden P.
Vehicle Make : Chevrolet
5 out of 5
2/27/2016
Jason was awesome throughout this whole process.
Kang C.
Vehicle Make : Nissan
5 out of 5
2/27/2016
Excellent work and customer service. Work was don't a week before quoted date
Devan B.
Vehicle Make : Lincoln
4 out of 5
2/24/2016
Jason provides some of the best customer service I have ever experienced. I brought my car there because my insurance company told me too, but I would return on my own dime if ever needed because of the level of service Jason provided.
Willis G.
Vehicle Make : Chevrolet
5 out of 5
2/20/2016
Jennifer was great and kept me informed. She also got the car in quickly and the repairs were also done quickly. She was excellent.
Jeanne R.
Vehicle Make : Toyota
4 out of 5
2/11/2016
The job appears to have been well done and was completed in a reasonable time
Diane H.
Vehicle Make : Honda
5 out of 5
2/10/2016
Impressed with the whole process. Liked the updates via text and the car was done as promised. Terry was great to work with too.
Jonathan B.
Vehicle Make : BMW
1 out of 5
2/6/2016
My representative was very good. She walked me through a tough experience. Between errors in the fix and a bid that was over ****,000 off I think I will go in a different direction next time. The guy who did the bid disappeared the day he gave it to me.
Heather S.
Vehicle Make : Nissan
5 out of 5
2/3/2016
Amazing team
Carolyn R.
Vehicle Make : Nissan
5 out of 5
1/31/2016
They were fast, friendly, professional!
Derek H.
Vehicle Make : Volkswagen
5 out of 5
1/30/2016
Communication between service king and myself throughout the job was impeccable. Jennifer did a great job making sure my repairs went great and offered any additional help to ensure my satisfation. Great work

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