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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 232 reviews 86%
4 star 12 reviews 4%
3 star 15 reviews 6%
2 star 4 reviews 1%
1 star 8 reviews 3%
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(All Vehicle Makes)
Lillie Y.
Vehicle Make : Nissan
5 out of 5
12/8/2017
Excellent Service
Nathaniel B.
Vehicle Make : Chevrolet
1 out of 5
12/5/2017
My car was not looking like a professional did the work. The error was so obvious to the eye. For the employee to bring my car to me as it was made me feel like I was just treated any type of way. And also felt like I was trying to be convinced that it was final and there was nothing else to be done. I was so disappointed when I saw my car. And also my car ended up with a flat tire and the tire was not replaced. My car has brand new tires on them. My car is only a few months old and it's a 2017 Chevy Malibu. My tire was repaired instead of replaced.
An Robert.
Vehicle Make : Honda
5 out of 5
11/23/2017
I was very pleased with work done to make my vehicle look like new again. Thank you for the good work.
Gail G.
Vehicle Make : Smart
5 out of 5
11/22/2017
Circumstances sucked, hwvr, all u guys make the best out of it! Thank-you!
Rhonda H.
Vehicle Make : Honda
5 out of 5
11/22/2017
Very helpful. Very thorough. Very customer service oriented. Would recommend without reservation!!
Jewel P.
Vehicle Make : Mercury
4 out of 5
11/22/2017
Just go it back a few hours ago. So far very satisfied
Karl S.
Vehicle Make : Ford
5 out of 5
11/21/2017
Everyone was courteous; service was excellent. I will return to Kendrick in the future.
Cary F.
Vehicle Make : Mercedes
5 out of 5
11/18/2017
No comments only compliments. Everyone was super friendly and efficient.
Wallace H.
Vehicle Make : Dodge
5 out of 5
11/18/2017
Great service. Would definitely recommend to my friends. The customer service is impeccable. Truck k looks wonderful.
Trevor W.
Vehicle Make : Ford
5 out of 5
11/15/2017
The work is excellent in quality. Your text updates was great communication. Friendly people in the office. Repair time was good as well. Overall a very good and pleasant experience. This is my 2nd time using Kendrick, at this location. Thanks for a great experience.
Antoine B.
Vehicle Make : Kia
5 out of 5
11/14/2017
I desired my car to look like it did prior to the accident, and it does. Work done is excellent!!!
Shayna G.
Vehicle Make : Chrysler
2 out of 5
11/14/2017
Did not keep me up to speed on my cars situation , repairs took much longer than expected and they lady who took pictures of my car gave me horrible customer service when I came to pick up my vehicle she did not acknowledge me nor did she greet me when coming to pick up my vehicle , no one explained to me the finishing process as far as a warranty or anything . I received horrible customer service picking up my vehicle . They were not transparent with times of completion , I had to call numerous times for little to no information .
Peggy D.
Vehicle Make : Honda
5 out of 5
11/9/2017
I am VERY pleased with your service and employees especially Lila! Thank you for the great communication and service! I’ll be back when I have a need!!
Wendy L.
Vehicle Make : BMW
5 out of 5
11/8/2017
Very satisfied with their work
Kelvin G.
Vehicle Make : Ford
1 out of 5
11/7/2017
Not completely satisfied. Glue residue left on window. Tape left inside of gas cover. Door seal torn from door.
Michael G.
Vehicle Make : Nissan
5 out of 5
11/2/2017
The best service Thank you
Larry D.
Vehicle Make : Ford
5 out of 5
11/2/2017
Consideration of my need for my truck was very good.
Keith B.
Vehicle Make : Honda
5 out of 5
11/1/2017
Great service
Henry C.
Vehicle Make : Hyundai
5 out of 5
10/24/2017
Thanks for great quality work, livening up to Kendrick’s trusting repatriation. Thanks
Steven H.
Vehicle Make : Chevrolet
5 out of 5
10/21/2017
Great people & outstanding service

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