Tiffany D.
Vehicle Make : Chevrolet
From the initial call, throughout the entire repair process I was treated with superior customer service. I would definitely recommend JHBS Killian to anyone in search of a body shop.
Willard C.
Vehicle Make : Dodge
As previous JHB experience, I found the staff and the work to be performed in an excellent manner and the repaired vehicle looking like new.
Jeff L.
Vehicle Make : Toyota
Customer service is an A Our van looks great! Thanks!
Edward M.
Vehicle Make : GMC
Thanks for the speedy service
Carl A.
Vehicle Make : Chevrolet
Great job! Thanks for the text updates and superior service.
Charles G.
Vehicle Make : Lexus
We have used JHBS twice now over the past several years and had two total different experiences. First exeperience was Outstanding and the most recent was Horrible. Treated very rude when picking up my 2013 RX Lexus yesterday. Also the car was dirty inside with film of dust throughout and the quality of work is not at the level we expected. When talking with your representative in the parking lot, she had a care free attitude about my concerns and needs. I also went home and filed a complaint with State Farm on the quality of work and how we had been treated. They said that they would be sending someone out to our house to take a look at the car. Thanks, Matt
John F.
Vehicle Make : GMC
Text status updates are nice. Friendly & courteous staff (Diane @ Killian was great). Body work turned out better than I expected. Thank you to the entire team.
Paul C.
Vehicle Make : Dodge
I was very happy with the customer service. Your update policy is better than any I have been associated with.
Michael M.
Vehicle Make : Ford
The ladles at the front desk were very friendly and courteous they you feel right at home
Ryan S.
Vehicle Make : Honda
I'll be coming by this morning. Thanks!
Jacob J.
Vehicle Make : Chevrolet
thank you for your service everything is A Ok
Cassandra B.
Vehicle Make : BMW
I am completely satisfied with the work done on my vehicle. It looks like new!
Rebecca A.
Vehicle Make : Toyota
Very impressed, fast courteous service; thank you.
Yvonne G.
Vehicle Make : Hyundai
All staff members were very professional and concern with meeting all my car care needs.
Thanks you
Yvonne G
Curtis T.
Vehicle Make : Hyundai
Very professional and friendly. Kept my family & I updated on my car. The car looks great, I'm glad we used JHBS
Carolyn B.
Vehicle Make : Dodge
Professional service and great work. The customer service was friendly as well. The online updates are awesome for the busy professional.
Shane O.
Vehicle Make : Nissan
Appreciated the rapid turn around of the repair and the car being delivered when promised
James B.
Vehicle Make : Ford
Every one I spoke to and encountered was professional and pleasant to work with. I would recommend John Harris to anyone! Thank you for doing such good work.
Keri K.
Vehicle Make : Toyota
My car sat at the shop for 3 days before anyone noticed they didn't have the insurance check and estimate information all because the receptionist told me I could hold onto it until the repairs were done. I had to bring the information in 3 days later after they had my car sitting for 3 days. Then Enterprise rental called me and threatened to charge me for my rental when an insurance company was covering the costs for me. It took almost 2 weeks for my car to be repaired. Other than how this process was so unprofessional the actual repair work to my car was phenomenal. They did a great job. JHBS needs to make sure receptionists know their jobs better.
Christlo J.
Vehicle Make : Dodge
I was happy with the repair of my vehicle, however, my vehicle was left unlocked and unattended on an unsecured lot, overnight, leaving it at risk of being broken in to...again...or stolen.
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