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Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 395 reviews 77%
4 star 47 reviews 9%
3 star 14 reviews 3%
2 star 19 reviews 4%
1 star 37 reviews 7%
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(All Vehicle Makes)
Danny S.
Vehicle Make : Cadillac
5 out of 5
7/26/2016
Great professional staff!
Cindy M.
Vehicle Make : Nissan
3 out of 5
7/26/2016
Have extended hours for those that can not pick up their cars until after 5. I was told that your office closed at 5:15. Maybe extend hours until 6:00pm.
Linda R.
Vehicle Make : Lexus
5 out of 5
7/26/2016
Thanks for great customer service!
Michael R.
Vehicle Make : Dodge
2 out of 5
7/26/2016
I was very happy with the customer service I received and the speed at which my repair was completed. I thought it was great that I could watch the progress on my vehicle online. The body work looks great. The paint job is very disappointing. The urethane waves that are present in the portions that were painted are very easy to see. I the paint color match looks great. am not looking for a "show car" finish. I just want a comparable finish to the rest of the vehicle which I know is in no way perfect. I identified this problem at pick up and was told it could be polished out one the paint was fully hardened.
Sharee B.
Vehicle Make : Nissan
5 out of 5
7/22/2016
They did a great job and I love how they kept us informed along the way with text messages.
Dieu H.
Vehicle Make : Honda
1 out of 5
7/21/2016
My car had lots of scratches that were not there before I brought it in
Doran J.
Vehicle Make : Pontiac
5 out of 5
7/21/2016
I want to thank everyone for putting a rush on my car so I could go on vacation :) it really meant a lot
Deorriel H.
Vehicle Make : Infiniti
5 out of 5
7/20/2016
Great job and love the customer service
Antwon B.
Vehicle Make : Honda
5 out of 5
7/20/2016
Was very nice and pleasant enjoyed my visit while I was in the body shop time-consuming in getting my car repair was excellent
Langston A.
Vehicle Make : Jeep
4 out of 5
7/8/2016
The experience was nice. The older lady was cute as a butterfly when I dropped my car off she wasn't as friendly as she was when I picked my CSR off. Other than that I love the experience. The text messages and updates were awesome.
Juan R.
Vehicle Make : Nissan
5 out of 5
7/8/2016
Awesome job!
**** P.
Vehicle Make : Hyundai
5 out of 5
7/6/2016
Great job
Ruskin C..
Vehicle Make : BMW
5 out of 5
7/6/2016
Great, as usual.
Tommy M.
Vehicle Make : Toyota
5 out of 5
7/2/2016
Great customer service and got me my car completed on time.
Virginia G.
Vehicle Make : Nissan
5 out of 5
6/29/2016
excellent service, very classy, excellent staff. only concern would be clearer communication on what work is being done, i specified i wasn't interested in cosmetics and you fixed things that werent from the accident despite that being recorded on the initial inspection.
Robert B.
Vehicle Make : Hyundai
5 out of 5
6/29/2016
Very friendly atmosphere... Thank you very helpful in answering questions
Charles S.
Vehicle Make : Chevrolet
5 out of 5
6/28/2016
Great service and am completely satisfied with the repair job. We are repeat customers..
James B.
Vehicle Make : Lexus
1 out of 5
6/28/2016
Got incorrect info from John Harris rep about rental insurance and had to make 2 trips to have car repaired. Also think they over charged usaa for the work that was done.
Cheryl M.
Vehicle Make : Dodge
5 out of 5
6/25/2016
Very pleasant experience! Text updates are a great idea!
Alissa D.
Vehicle Make : Kia
1 out of 5
6/24/2016
After going to get my car and returning to work my driver window is now out of control. It will not roll up or go down as it should and now I'm afraid of another expense and rain

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