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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 395 reviews 77%
4 star 47 reviews 9%
3 star 14 reviews 3%
2 star 19 reviews 4%
1 star 37 reviews 7%
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(All Vehicle Makes)
Anthony A.
Vehicle Make : Buick
5 out of 5
6/30/2017
Good job
Nosizwe S.
Vehicle Make : Toyota
5 out of 5
6/29/2017
Efficient and professional
Robert S.
Vehicle Make : Chevrolet
5 out of 5
6/28/2017
I appreciate the updates on progress. Lady at front desk was very good. Pleasant and professional.
Demetrius J.
Vehicle Make : Kia
4 out of 5
6/24/2017
Next time not take so long with the repair
Jamie S.
Vehicle Make : Toyota
1 out of 5
6/23/2017
Everything was great except Thursday afternoon was told car would be ready Monday. Friday afternoon driving out of town get call car is ready. Now have to turn around about hour trip to rerun rental car and get my car. More accurate pick up time would have been better
Melvin R.
Vehicle Make : Dodge
5 out of 5
6/23/2017
Excellent service done by a group of professionals. I am very satisfied with the work performed by them. Pure Excellence!!!
Ann S.
Vehicle Make : Lexus
5 out of 5
6/22/2017
Daily contact with updated progress reports Car looks brand new. Work completed earlier than promised. Leo is very competent and well mannered.
Sammie Green.
Vehicle Make : Toyota
5 out of 5
6/20/2017
Great job on the car. Came back like it was brand new.
Weston W.
Vehicle Make : Lexus
5 out of 5
6/18/2017
Nice folks, good job & pleasant experience! I highly recommend
Eddie W.
Vehicle Make : Hyundai
5 out of 5
6/16/2017
Finished the job faster than I expected.
Veronica W.
Vehicle Make : Lexus
5 out of 5
6/16/2017
This body shop is the best in the business. They are very professional and their work is amazing. My Lexus looks great!
Sarah C.
Vehicle Make : Toyota
5 out of 5
6/15/2017
The repairs look very good. They were done in a timely manner. Thanks for a job well done. S. Chiles
Chauntae R.
Vehicle Make : Nissan
1 out of 5
6/10/2017
My appointment to drop my car off was at 10:00 am, I got picked up by enterprise 3 hours later. John Harris did not value my time like I valued theirs When I got to enterprise it took two more hours just to get me in a car. They just gave me a truck with no gas in it and made me come back to pick up the real rental car(which was dirty on the inside and outside of the vehicle). I hope that I never get into an accident or have to use John Harris or enterprise because the overall experience was horrible. I was actually late to work because of this.
Douglas H.
Vehicle Make : Chevrolet
5 out of 5
6/7/2017
The job was done very professionally and completed in a timely manner.
Joeann B.
Vehicle Make : Ford
4 out of 5
6/6/2017
No commentd
Cyril R.
Vehicle Make : Lexus
5 out of 5
6/3/2017
Everyone was extremely respectful and helpful and acted with exceptional professionalism. I appreciate the manner in which I was treated and the exceptional quality of the work performed.
Cindy C.
Vehicle Make : Toyota
4 out of 5
5/31/2017
They were very courteous and I got my car back in half the time that was originally told to me. My experience was great!!!!!
Silva G.
Vehicle Make : Nissan
5 out of 5
5/31/2017
A Job well done. I'm very happy with my car.Job well done.
Jillian A.
Vehicle Make : Hyundai
5 out of 5
5/25/2017
Everyone was polite and friendly. I was very satisfied with the work completed on the car which was done in a timely manner !
Wallace C.
Vehicle Make : Honda
5 out of 5
5/25/2017
Great service and personable associates. A real pleasure doing business with Tom and his team at Farrow Road location. Will highly recommend John Harris to everyone I know.

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