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Body Shop Review Summary

5 star 246 reviews 76%
4 star 43 reviews 13%
3 star 5 reviews 2%
2 star 9 reviews 3%
1 star 19 reviews 6%
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(All Vehicle Makes)
Lloyd R.
Vehicle Make : Honda
1 out of 5
9/4/2016
the repair took longer than we told. we were told 6 to 8 days. dropped off car 8/22, car was ready 9/2/16. it was supposed to be done 8/30/16. we got text messages in the beginning when car was dropped off but then text stopped when car was due
Cynthia M.
Vehicle Make : Buick
5 out of 5
8/27/2016
I love Lindsay Collision because of your excellent customer service and the finishing results of my car are always awesome
Deborah D.
Vehicle Make : Chevrolet
5 out of 5
8/26/2016
Very friendly and the service was excellent.
Meir Z.
Vehicle Make : Toyota
4 out of 5
8/19/2016
What a difference from the previous owner. Your lobby is bright and clean, staff very friendly and professional, excellent use of technology for frequent communcations. Having Geico and Enterprise on site is fantastic. Having the inspection of damage to vehicle inside a closed was also great. Excellent experience.
Trina F.
Vehicle Make : Ford
5 out of 5
8/17/2016
Awesome service, super clean facility, car looks great! Thank you!!
Rebecca K.
Vehicle Make : Toyota
5 out of 5
8/17/2016
The customer service at the Manassas center was amazing. I haven't had good customer service in years, thanks to everyone!!
Luis O.
Vehicle Make : GMC
5 out of 5
8/11/2016
I want to thank you all for work well done. Very good team work very happy with it.
Robert D.
Vehicle Make : Mitsubishi
5 out of 5
8/5/2016
Responsive and courteous !! Appreciated the thorough follow up.
Robert C.
Vehicle Make : Toyota
1 out of 5
8/4/2016
Greg was fantastic!!!! I feel it was unreasonable that my van arrived in your shop without a headlight on July 12 yet on Aug ****, the day I was promised my repaired van, I am told it is not ready because you are waiting on a headlight. Why wouldn't the headlight have been ordered and checked out immediately given the fact that my van arrived in your shop without a headlight? You knew it would need a new headlight! Once the product arrives, it should be inspected. You should not wait until you are installing it to find out it arrived broken. I guess it doesn't make sense to me why it takes 3 weeks to repair a vehicle. Again, Greg was fantastic to work with!!!!
Jorge E.
Vehicle Make : Nissan
5 out of 5
8/4/2016
Thank you so much to Greg who always answered all my questions and was very helpful throughout the whole experience.
Paulo C.
Vehicle Make : Toyota
1 out of 5
8/3/2016
I am happy with the updating and constant communication. Now I realize I was there close to closing. I did go over the car. I asked for someone to express my issue with the gap in the door by the dashboard. Gentlemen that help was informative and said they guarantee the work. I left but found some issues. That I would like to share with you guys. My wife will try to stop by if she gets out of work in time. Or I will on Thursday. The outside rubber in the drivers window is loose and there is quite a gap difference between the plastic /hood and windshield Again I am sure that will be fixed. Yes I have been satisfied but just some minor things that I will like to share and show when I come in. Thank you. Paulo C
Maria C.
Vehicle Make : Honda
5 out of 5
7/29/2016
Great service. Always on time
Sean C.
Vehicle Make : Toyota
5 out of 5
7/28/2016
Colby was wonderful to work with.
Neri V.
Vehicle Make : BMW
4 out of 5
7/22/2016
Excellent service im very happy
Tammy B.
Vehicle Make : Dodge
5 out of 5
7/22/2016
Great experience
Isaiah D.
Vehicle Make : Nissan
5 out of 5
7/8/2016
Everything was perfect
Louis B.
Vehicle Make : Honda
5 out of 5
7/6/2016
Great experience.
Stephen R.
Vehicle Make : Volkswagen
5 out of 5
7/2/2016
Professional and kept me in constant communication about the status of my car.
Eva R.
Vehicle Make : Toyota
4 out of 5
6/29/2016
It was very professional and they were very nice too. Keep me updated and didn't have to wait to long . I'm very busy and that was a plus .
Moinuddin N.
Vehicle Make : Toyota
4 out of 5
6/28/2016
Repair was done properly but no one did go out and check the vehicle with us in any questions or concerns

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