Owen W.
Vehicle Make : Ford
Car looks like new!
Devereaux L.
Vehicle Make : BMW
Everyone was really nice, from the inspection to pickup day. I do wish communication had been a little better though. I had an estimated repair date and time listed on carwise site, but the day of I had no contact from RCI. The time that the car was supposed to be ready came and went, but still no contact. I called a day or so before the estimated completion date and was told that I’d be notified when my car was ready. While I was notified when repairs were complete, I think if you’re going to put an estimated date out there, it would be good to let customers know if that estimate will no longer be met.
Bobby M.
Vehicle Make : Dodge
Thanks team RCI for a job well done on my 2015 Ram 3500 pickup!
Martha H.
Vehicle Make : Mercedes
My son actually explained to me, “Dad, the associate who brought your car to the parking lot was extremely careful and genuinely ensured she drove it carefully as well, even going over the speed bump”. Often you do not get Auto repair shops that treat your Car like theirs. This was actually refreshing in hearing; I believe the associates name was Maci, if I am not mistaken. She along with the staff is extremely courteous and professional. Keep up the fantastic work!
Zachary C.
Vehicle Make : Toyota
the multiple communication methods used was perfect, I could see how the vehicle was coming along through carwise, got texts, and phone calls if there were any specific questions.
Joshua G.
Vehicle Make : Ford
The notification system is very nice for tracking progress and payments.
Grace B.
Vehicle Make : Ford
They were great! Loved their service!
George C.
Vehicle Make : Toyota
Great service and very friendly staff. I had an issue unrelated to this repair and they fixed it for me on the spot. I can’t say enough good things about my experience with you all.
Horace S.
Vehicle Make : Honda
I think RCI did an awesome job with my cars and I will not hesitate to recommend RCI to my friends.
James W.
Vehicle Make : Honda
Office staff was nice, the text updates were very reassuring in the end the car looked great.
Keith B.
Vehicle Make : Chevrolet
Workmanship superior. I believe I've found a repair center I can recommend to anyone. The attention to detail met all my expectations. The office staff was was professional and pleasant to work with.
Linda F.
Vehicle Make : Scion
Polite and understood status of vehicle every step of the way
Curtis A.
Vehicle Make : Honda
Great work. On time, reasonable price.
Erica L.
Vehicle Make : Nissan
Great and fast service!
Jessica R.
Vehicle Make : Honda
I’ve only driven it home, 10 miles. It seemed to sound a little different which might be expected and could even be better than before, just different. . I was pleased thus far. I’m driving to Atlanta tomorrow and coming home on Sunday. I’ll let you know if anything doesn’t seem right.
Thanks for checking,
Rebekah Wright
Wilson A.
Vehicle Make : Kia
Finished my vehicle before the expected complete date. All th employees at the front desk were very helpful. My vehicle looks great and I will only have RCI take care of my car! Thank you!
Lori W.
Vehicle Make : Nissan
Wonderful experience when there were minor issues with the vehicle when I picked it up. Issues were resolved instantaneously and with appology.
John P.
Vehicle Make : GMC
I seem to be missing my large tool box that was installed in my truck.
Sandra H.
Vehicle Make : Mercury
I was very pleased with the collision repair. It exceeded my expectations, and it makes me want to have the rest of the car looking as good as the repaired area! Thanks for the great work, and the customer service!
Paul H.
Vehicle Make : Ford
All I came in contact with were courteous and professional. I was given a timeline on completion and was given updates on the progress both by phone and by text which considerably helped my apprehension. My car looks as good as the day I bought it. I would highly recommend Rci to anyone.
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