James C.
Vehicle Make : Dodge
Outstanding all around. Thanks so much!
James K.
Vehicle Make : Jeep
everyone was great and answered all my questions
Karen M.
Vehicle Make : Hyundai
Everyone was very helpful and took the time to explain the process. Thanks for making a not-so-great situation very easy!!
Draperlynn C.
Vehicle Make : Dodge
This shop was the best. They kept is updated at every chance they got. Very respectful and friendly. I would definitely recommend this place to someone.
Lance W.
Vehicle Make : Chevrolet
Pleasant & knowledgable staff
**** M.
Vehicle Make : Nissan
The girls in the office were very pleasant, as a matter of fact...everyone was.
Robert R.
Vehicle Make : Dodge
Thank u it's my first time coming there and the people were very nice and I would recommend anyone to go there for your service thank you
Aaron L.
Vehicle Make : Dodge
Everyone was absolutely fantastic. Very clear and honest with the work that needed to be done. Stayed on time and went over and beyond to keep me updated through various mediums such as text, voice mails and calls. Work was flawless. Customer service was top notch!! They repaired my wife's car and now mine and I think this is where we are going to go from now on!! Awesome team and job!!
Timothy B.
Vehicle Make : Land Rover
Excellent communications throughout the process. The repair work is impeccable.
Angela D.
Vehicle Make : Acura
Everything went efficiently and car was ready earlier then quoted. I appreciate getting my car back earlier then expected.
Zibusiso C.
Vehicle Make : Land Rover
The team was able to able to adress all my needs,
Rhashonda H.
Vehicle Make : Honda
I was called yesterday (3/23) to say that my car would be ready that day. I confirmed that I had 24hrs to pick it up since I was not going to be able to pick it up that day. I was called at 12:07pm today (3/24) to let me know my car was "done". I told the woman that I'd be there between 2-3pm to pick it up. The car was at a different repair shop, however, I was told of be able to pick up at the shop it was dropped off at. Over 4 hours after I was called originally (12:07pm), my car still was not at its origin location, though the repair and origin locations are not that far from each other.
I do understand that things are not always within our control, but having to wait over 2 hours for my car, which I was told was done over 2 hours before I attempted to get it (and 4 hours from original call) is not good business practice.
I love the work that has been done on my car in the times that I've used ABRA, but as a full time worker, with home and personal responsibilities, this was unacceptable. I feel like better communication is needed between facilities if a car needs to be sent elsewhere.
Frank D.
Vehicle Make : Toyota
Great service! Thanks.
Jim F.
Vehicle Make : Toyota
Steve was great in keeping me up to date
Edward B.
Vehicle Make : Subaru
WHEN I RECEIVED MY CAR BACK IT LOOKED LIKE I FIRST BOUGHT IT.GREAT JOB
Jeffrey B.
Vehicle Make : Hyundai
Professional, competent and fast. I wouldn't hesitate to recommend someone to your company.
Russell N.
Vehicle Make : Hyundai
I was thrilled with the customer service and repairs. The team at Keenan was very helpful and kept me updated every step of the way and were done days before the originally estimate time frame. Thank you!!
Esther M.
Vehicle Make : Ford
I was completely satisfied by the service, good job done.
Geraldine P.
Vehicle Make : Hyundai
The staff were very professional. Got me a rental car within 15 minutes of my appt. they kept me well informed of the progress on my car. Got the car completed in record time. It was as painless as it could be when involved in an accident. I would recommend your company any time. They get a 10 in my book.
David G.
Vehicle Make : Acura
Great job. My first experience w/ insurance related repairs. Communication was excellent, work was completed on schedule, and the work was excellent. All paperwork w the insurance company was handled quickly and easily. 5 stars. Thank you very much.
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