Abra Auto Body Repair of America - Rockford

On time and under estimate. Looks great.

Everything was awesome.and the new front desk girl did a good job with taking my calls and having the staff contact me back when i had questions about my vehicle. And Ryan was did a great job as well by staying on top of things when it came to my vehicle GREAT JOB staff at ABRA AUTOBODY & AND GLASS-ROCKFORD,ILLINOIS RIGHT THE FIRST TIME...AND ON TIME FOR ME

Excellent service!

No issues, all worked well.

I expected more...not the fault of the business was my problem.

Great customer service. Kept me abreast of where my vehicle was during the repair process and the updating via the internet was fantastic.Satisfaction ..absolutely.A great bunch of guys who took care of me. I can't thank you enough.

Every thing was good

Everyone was friendly. Service was prompt. I would recommend ABRA to friends in the future.

Very satisfied

The repair was excellent. The only problem was the text updates. They should come at a more appropriate time. For example this one for the survey arrived at 6:55 am on a Sunday.

I like went the give you and update i was happy with the way my truck look and thanks for the great job

Great work, can't tell if there was any damage at all. Worked well with insurance and rental company, 10 out of 10. Richard J

Job well done great service

Great job guy's

Great job

The staff was fantastic, they turned a stressful situation into a pleasant one. Being able to pick up the rental car at your location and dropping it off too made it easier. I also liked receiving updates along the way. My car looks as good as new. Thank you.

I find it very unprofessional that it took over 4 weeks to get my van back that had minimal damage. The initial job was quoted as taking 5 days. After 14 days you said it was done. When we went pick it up the work was HORRIBLE and looked like an amateur did it. There were bubbles in the paint, the bumper didn't have right, nothing lined up, and my can had 3 dents in it that were not there before. It took 2 more times before my van was fixed correctly. I was told that it went though quality inspection each time before we came topics it up. I am very dissatisfied with the work that was done and find it appalling that it took 3 times to get it right. Scratches and bubbles in new paint is not acceptable!