Keenan Auto Body, an Abra Company - Edgmont

The work that you provided was not complete to my satisfaction and I will be reporting this to my insurance company

It took a long time. When I picked up the car.it looked ok, After leaving I noticed the radio did not work. Had to return. After pulling the car apart it was discovered that the antenna was not connected. So they fixed. Seemed ok. I leave again. Of course it's later now. As long drive away late for work i notice the windshield seems dirty. I turn wipersignal on. Does not clean. It looks like there is some kind of overspray on the windshield and other windows. I try to rub off. No luck. I guess I'll have to see if I can use a scraper. I would hope they would check these things before giving the car back. I am not very happy.

Vehicle was not cleaned and marks were left on the interior door panels that were not there prior. Overall, the body and paint work is very good! In all my years of dealing with Keenan this is the first time the details of cleaning the customer vehicle fell short.

Excellent job. Quick efficient and professional

Car was ready when expected and was returned clean and taken care of

My car looks brand new. It was a wonderful experience dealing with Keenan. They kept me well informed every step of the way. Would highly recommend Keenan to anyone who needs their car repaired. Thanks for fixing my car and making it look new again!

Great customer service! I appreciated the text with the status on my vehicle. Our truck looks amazing!!!

Staff were friendly. I was kept informed. Manager at the Flourtown location took the time to explain in detail what to expect and process for securing parts. He was wonderful!! Inside of my car was a little dirty on the drive side. Needs to be vacuumed but no real big deal. Otherwise car looks great.

My car looked really great afterward, and everyone was really polite and easy to work with along the way.

Very fast and very good work!

Great communication! Skilled people. Very nice and easy process.

Very professional. Kept me updated about status of repair every day with calls or texts. Very satisfied.

Keenan and USAA handled everything and made accident recovery as painless as possible. Cannot thank everyone enough.

Awesome

Had to return - we had front end damage and 5000 repair My expectations were that there would be some detailing - front windshield minimally cleaned Had to return because high beams not working - my expectation was that all in the front of car should be checked when there is front end damage - lights included When I returned I was told that something was unplugged and not in area that work was done - somehow lights should be in area that work was done - especially since work was in the front end of car and major. Everyone was pleasant and helpful but somehow the need to return after 5000 worth of work done is not appropriate. My expectation is that all should be checked before releasing car to customer. In addition, since I have had work in past at other locations, I feel that the car should be returned in pristine condition. if that means a little extra detailing to include windows, I think that is not unanticipated. Again - staff was pleasant and helpful but I was disappointed that I had to return. When I returned, the problem was taken care of and the front windshield was cleaned although not the others. Again staff was helpful but I am disappointed because of the inconvenience that this caused me.

I found the staff of Keenan very professional and knowledgeable. Receiving daily updates was very helpful in keeping us up to date with the repairs. Much appreciated. Thank you.

Incredible customer service work product and quality service from start to to finish loved Jane and Ariel incredible follow up never worried or needed to check anything I would refer to family and friends. Thank you The Bishops

They did a wonderful job with my car! Thank you you for the awesome job!

Great customer service and quality body work.

I am completely satisfied with the repairs