Edward T.
Vehicle Make : Honda
I was charged $218 for my rear brakes. Which according to the paperwork was charged to insurance not to me which I paid for through my American Express card. I'll be reporting this tomorrow. Also no one ever went over the car with me I picked it up in a hurry I'll be able to look at it tomorrow during the daylight.
Colin W.
Vehicle Make : Scion
You screwed up. The pieces are not placed back together You haven't suggested when you will fix it.
Anthony L.
Vehicle Make : BMW
Thanks so much for a job well done !
Zoe M.
Vehicle Make : BMW
Really good customer service.
Amanda B.
Vehicle Make : Honda
Kevin and his team were thorough, communicative, and efficient with my car repairs. I was in an accident that was not my fault and they made the experience very convenient, especially considering I did not rent a car so I was without a vehicle for a short period of time. Kevin and his team communicated directly with me throughout all steps of the process, he contacted the other party for payment and even got my car to a more convinient location at the Aston store when the repairs were completed so I could easily pick it up. When I picked up my car it was clean, and the repairs were done in an expert fashion. The technicians even entered the code for my battery (which was unrelated to the repair and I was just too lazy to look this up in my owners manual), it's that kind of extra touch that will make me recommend Kevin and his team to anyone I know needing autobody work. Thank you very much to all who were involved in this repair, I really appreciate what you do! You made an unpleasant experience of being in an accident a seamless experience. Thank you again.
Mark T.
Vehicle Make : Volkswagen
Everyone was very friendly. Everyone made sure I was taken care of with rental, answered questions about my repairs and wanted to make sure I was happy with repairs. All questions and concerns were answered honestly and thoughtfully. Great experience overall. I highly recommend.
Cynthia D.
Vehicle Make : Mercedes
Thank you for finishing on Wednesday to accommodate my schedule.
Stephen K.
Vehicle Make : Honda
They fixed my car in a timely and efficient manner and kept me updated through text
Donna D.
Vehicle Make : Toyota
Service was excellent! Thanks for continual updates!
You make a tough situation easier!
Maria E.
Vehicle Make : Honda
I worked with Dan and everything was done smoothly and professionally. They made everything stress free
Rich K.
Vehicle Make : Volkswagen
Everything was professional, fast, meticulously completed, and the extra mile with returning my car cleaned beyond expectations.
Eleanor G.
Vehicle Make : Buick
I'm more that pleased with the work that was done on my car. It is a beautiful repair. The car looks brand new, inside and out. I dropped my car on Mon and received it on Thurs. That is exceptional time to make the repairs. I thought I would be out of a car for a longer time. Will highly recommend Keenan.
Carol R.
Vehicle Make : Toyota
Hassle free and friendly service
Shaun G.
Vehicle Make : Ford
Keenan did a great job from the start and throughout the repair process. Dan met in the evening after work and put together the estimate quickly. It was easy was my insurance. Keenan updated me via text daily throughout the repair process... very easy to understand and manage my expectations. Keenan came in two full days ahead of schedule. I will recommend Keenan to anyone looking for an auto body repair shop.
Shaun G
John K.
Vehicle Make : Honda
Every interaction we had with all of you was nothing but excellent. You have earned our highest recommendation. And we thank you!
Jean A.
Vehicle Make : Buick
The communications were great. And the car was done on time. That was fantastic. Thank you
Kamika K.
Vehicle Make : Kia
I've used Keenan before abs cane back because if the service. From the polite staff to the quick turnaround.
I will always check with Keenan before going to another shop.
Elizabeth K.
Vehicle Make : Buick
Best experience I ever had with a car repair. Very professional. They communicated with me on every step of the repair process. Thank you. It was a pleasure doing business with you.
Robert C.
Vehicle Make : Chrysler
Pick up the van this morning, Saturday.
New large scratch on left side bottom side. I have before photos to compare.
The drivers seat casing is cracked, the van was hit on that side
The blower fan is now making a noise when on
The transmission had a problem shifting at a very slow speed. That has me really concerned. As usual, the body and paint work is beautiful, a very nice job.
This is the van, 2010 Town &Country, that the engine hood was left open for over 48 hours when it just arrived. (Over the weekend) We had five major thunder storms in that time period. I have photos. I really thought the van would have suffered from hydro static lock, but that may not be the case, happy to say. Your thoughts ****-****-xxxx Bob Coldwell Ps I was at Joe Keenan's Korean War returning block party on 1224 Oakdale Street in Phila in the mid fifties. Joe and Clair we wonderful people.
Ms L.
Vehicle Make : Nissan
Michael wrote up the estimate and communicated with me throughout the process. His timely response to my questions was outstanding. He was friendly and a pleasure to do business with. I will continue to recommend Keenan to my friends and family.
Deb Ludwick
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