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Real Reviews From Verified Customers

Koonwah L.
Vehicle Make : BMW
5 out of 5
1/28/2017
People are nice and the work done very well
Joseph M.
Vehicle Make : Chevrolet
5 out of 5
1/28/2017
Ben was great, kept in constant contact with me through the whole process. Thank you again Ben.
Deborah M.
Vehicle Make : Ford
5 out of 5
1/26/2017
Second time and I'm very satisfied again
Shelley G.
Vehicle Make : Honda
5 out of 5
1/24/2017
I really appreciated that the service writer kept me informed with what was going on with my car.
Carly H.
Vehicle Make : Mazda
1 out of 5
1/22/2017
When i brought my car in he said my car would be in and out same day. I was very confused. Well then i got a text saying my car would take 2 weeks. Then was told it would he done 2 days early. Then get a call a week early saying its done. I also dont like the text messages. They are very constant and annoying. I dont need to know every single step of the process. My biggest issue was after i left and my car dried because they gave it to me all wet eventhough it was a bright sunshine day. There was rubber markings on my tire from the accident and my paint looked smudgy. I ended up having to leave ehat i was doing and drive back to the shop because they were closing soon to have them finiah the car. My car was also returned to me dirty. The rims were dirty, the windows still had dirt all on them and the body of the car was dirty and had dried on water marks that i have to scrub to get them to be removed. I will never ever be back and will never recommend this company to anyone.
Kenny N.
Vehicle Make : Kia
5 out of 5
1/21/2017
Great job
Monte C.
Vehicle Make : Ford
4 out of 5
1/21/2017
Chris and his team were on point with the service and communication. Not only were they done before the scheduled date, it looks even better than before. Thanks again for an amazing end to an inconvenient issue.
Marilyn E.
Vehicle Make : Subaru
5 out of 5
1/14/2017
The customer service was excellent. Everyone was efficient, kind and informative. I would definitely highly recommend this service to others. My car works well and looks beautiful, too.
Tammy L.
Vehicle Make : Infiniti
5 out of 5
1/14/2017
You guys are the Nordstrom of auto rebuild
Maslah M.
Vehicle Make : Chevrolet
5 out of 5
1/11/2017
Excellent service
Laszlo K.
Vehicle Make : Mazda
5 out of 5
1/11/2017
Ben Beck was professional and kept me inform every step of the way. I would definitely recommend this shop to others.
Michael D.
Vehicle Make : Honda
3 out of 5
1/7/2017
Excellent work as usual. It took a month to the day, tbe only thing that could have been better is the repair time but i dont think that was under your control as parts had to be ordered and the holidays delayed things.
Carrie F.
Vehicle Make : Kia
5 out of 5
1/7/2017
Service was great. Chris made sure we were satisfied before we left. Thank you.
**** K.
Vehicle Make : Ford
2 out of 5
1/7/2017
Poor communication and an item not repaired. I called this morn about an hour after picking up my car and no one has called me back. This whole experience has been negative. The receptionist is very pleasant.
****K.
Vehicle Make : Acura
5 out of 5
12/31/2016
Ben Beck was my advisor. He was outstanding to work with. He kept me informed all along the way, answered all my questions and was a pleasure to work with. I'm a faithful patron of what was Thoroughbred Auto and will remain with Service King because of the excellent work performed and the professionalism of you staff. Thank you all and Happy New Year!!!
Crystle P.
Vehicle Make : Chrysler
5 out of 5
12/29/2016
Friendly. Appreciated regular texts on status
Tanya S.
Vehicle Make : Chrysler
4 out of 5
12/24/2016
The text message said I was going to have my car ready until the 30th. I was originally told a week so was confused on the text but then was happy to hear it was ready on the 23rd. Everyone was a pleasure to work with and was nice being able to get a rental car without any hassle. I will definitely recommend service king to anyone.
Milagros N.
Vehicle Make : Toyota
5 out of 5
12/21/2016
Keep up the good job!
Michelle K.
Vehicle Make : Nissan
5 out of 5
12/18/2016
Service was great. Liked getting updates. Cat looks great.
Jessica N.
Vehicle Make : Honda
5 out of 5
12/16/2016
I appreciate the text updates. The estimated time done was accurate. And the entire team was very professional.

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