Daniel G.
Vehicle Make : Toyota
Great job thanks
Karen A.
Vehicle Make : Toyota
Fast, professional, friendly
William B.
Vehicle Make : Volkswagen
I haven't seen the car...it is not due yet for completion...ask me on 11/15
David H.
Vehicle Make : Toyota
This is the second time we've needed a body shop this year, and we've used this Service King both times. Couldn't have been happier with the friendliness and customer service of the front desk people, and we were delighted with how like new our cars both looked after the repairs. Couldn't recommend this shop more highly.
Shannon P.
Vehicle Make : Chrysler
Everyone was very friendly and professional at West Seattle location. LOVED the fun text updates and consistent communication. I'll definitely be using/recommending you in the future!!
Dan A.
Vehicle Make : Dodge
The whole experience was done through Samantha. She handled the situation thoroughly, from when I checked in and through the hole process, kept me in the loop in all phases of the progress. The work that was done, very good job. I think Samantha is an employee a company can be proud of.
Tracie H.
Vehicle Make : Ford
Thank you for making this easy.
Kristie M.
Vehicle Make : Subaru
You guys were great. You kept me informed about the progress of my car, dealt with Hertz for me and gave me ride. Thank you so much!
Julie D.
Vehicle Make : Honda
The work was excellent and the car looks great. There were some insurance related issues, but nothing to do with you!
Ginger J.
Vehicle Make : Infiniti
Samantha kept us well informed ... thank you
Masa K.
Vehicle Make : Honda
Friendly people, everyday they let me know the progress of my car. They did a wonderful job!
Leah U.
Vehicle Make : BMW
I'm satisfied with the outcome of the repair that was done to my car, but I am not satisfied with the delayed and often lack of communication about my car.
My car was towed to the West Seattle location Wednesday evening and I had to call Thursday afternoon to make sure it arrived safely.
Then I was told I would not know about any of the damages until the following Monday.
I received the estimate the following Wednesday, and the completion date the following Monday saying my car would be done on Monday, October 17.
I received updates on my car throughout the repair, and a text saying it would be done by the 17th and that I would be contacted if there are any delays.
Monday the 17th came along and I did NOT hear anything from anyone at Service King. Again, I am the one who had to contact them on Tuesday the 18th about my car.
It is for the reasons listed above that I am not completely satisfied with my experience.
Please DO NOT contact me further. Thank you.
Sina E.
Vehicle Make : Jeep
Love this place. Awesome customer service and repair!
Ariel V.
Vehicle Make : Subaru
A job well done, expeditiously and with courtesy.
Amy M.
Vehicle Make : Toyota
Great job! Thanks!
Robert E.
Vehicle Make : Kia
I really appreciate it appreciated the welcome that I got coming in the door everything that I need it was right there. My car was wished away and and a great job was done the person that I spoke with at first I thought really knew her stuff had the paperwork ready and things went just smooth I was really taken by the good job I will always come to you have my car repaired thank you
Michele D.
Vehicle Make : Volkswagen
Samantha was a great communicator. She was professional, efficient, and pleasant. The repair was excellent. One of the crew shook my hand and thanked us which was so respectful. Overall, a very positive experience, Totally up to our hopes.
Kathleen U.
Vehicle Make : Toyota
Everyone was helpful and did a great job with my car. Thank you
Brian F.
Vehicle Make : Honda
5 star front desk attendant....sorry, forgot her name.
Quality work on the car too.
Susana N.
Vehicle Make : Nissan
It was one of the smoothest experience I've had with a body shop
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