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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 534 reviews 81%
4 star 88 reviews 13%
3 star 8 reviews 1%
2 star 12 reviews 2%
1 star 15 reviews 2%
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(All Vehicle Makes)
Margaret H.
Vehicle Make : Audi
5 out of 5
5/20/2017
The team clearly communicated throughout the process, made the hassle as easy as possible, and genuinely cared about making my car good as new.
Travis M.
Vehicle Make : Honda
5 out of 5
5/19/2017
Ahead of schedule!
Judith S.
Vehicle Make : Toyota
4 out of 5
5/18/2017
If i ever need it again i know where to go. Hope i never need to.
Charles C.
Vehicle Make : Volkswagen
4 out of 5
5/18/2017
Estimate was accurate. Delivery was faster than expected and quality of the work seems great. I expect from my last experience that they'll be great about fixing any little issues that I find.
Lisa D.
Vehicle Make : Nissan
5 out of 5
5/16/2017
All personnel was extra attentive right at the door! Everyone greeted with a SMILE! Then you have a system for statusing service. Notified soon as the service completed. I will DEFINITELY recommend!
Ann B.
Vehicle Make : Toyota
5 out of 5
5/15/2017
Everyone was very kind and helpful.
Janine B.
Vehicle Make : Toyota
5 out of 5
5/14/2017
Easy to work with, work done faster than expected
Jill P.
Vehicle Make : Subaru
4 out of 5
5/13/2017
This was the second time I have used Service King in the past year - bad car luck but gtmrrat luck on great service! I chose to use them again for the wonderful job they did previously, their fantastic communication, and their very polite staff. I was just as happy this time! The experience was terrific and I wouldn't hesitate to go back again (hopefully Iswont need to) or to recommend them to others!
Mohamed H.
Vehicle Make : Toyota
1 out of 5
5/4/2017
You put it old parties back to the car
Adaishewa P.
Vehicle Make : Honda
5 out of 5
5/3/2017
The best auto repair place I've been too in Seattle! I recommend this place to everyone! Service King is the best!
Phong D.
Vehicle Make : Toyota
5 out of 5
5/1/2017
Happy with the service but suggest service need to b done more faster
Carol G.
Vehicle Make : Honda
2 out of 5
4/30/2017
I rec'd no estimate until requesting it. It seemed to take 3-days After the drop-off before it was available. The 'Warranty & Estimate' Folder should be handed on intact or sent shortly thereafter. I would have felt better about this whole transaction had I seen the '8-step Repair Process' at the start! Your daily texts re:progress were great though. Also, I'd be happy to fill out Satsfaction Survey if I find it online.
Ben C.
Vehicle Make : Infiniti
5 out of 5
4/29/2017
Great work and fast.
Kebrewossen B.
Vehicle Make : Toyota
4 out of 5
4/29/2017
I'm shockingly amazed with overall experience, there is nothing Imperfect i can point out, keep up the good work guys
Jennifer R.
Vehicle Make : Toyota
5 out of 5
4/28/2017
Thanks for such a quick turnaround!
Clifford P.
Vehicle Make : Cadillac
1 out of 5
4/28/2017
Certain things went in functional and came out not functioning. Also the amount of money that was charged to our insurance company there should have been more of a completed job in my overall view. I had to call multiple times to check on the update instead of getting text or emailed. One descent thing that came out of it that the manager Carlos was a little more hands on with the situation.
David K.
Vehicle Make : Toyota
4 out of 5
4/27/2017
I originally had misunderstandings with your front staff I wanted to go over what I felt needed to happen and what the claim was they initially we had some misunderstandings about what I was going to do with my car. The company thought that it was just in for a quote but I wanted to go over everything with an estimator and get it fixed so other than that everything was really great I didn't have to wait too long they and every one were very helpful. The guys were attentive and we're quite observant and helpful in making suggestions for future repairs.the auto came back looking great.
Edward M.
Vehicle Make : Toyota
4 out of 5
4/26/2017
They went above and beyond. Could not believe the level of service ABD results.
John T.
Vehicle Make : Mazda
5 out of 5
4/23/2017
The people there were polite, answered all of my questions in detail and my adjustor gave me updates on the repairs of my vehicle. Brian did an excellent job with the repairs and I appreciated that he cleaned the interior of my car. Excellent service.
Aaron K.
Vehicle Make : Toyota
5 out of 5
4/22/2017
Appreciate constant updates and fast repairs, thanks Chris.

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