Service King Redmond

Best experience ever. So professional, amazing communication, perfect repair, beyond friendly service staff. Will be coming back. And Geico was amazing--might be changing insurance.

Took too long.

Thank you for taking care of my care

Hello, I found there is a little hole on my bumper that's white where the paint apparently did not dry all the way. As well - my nice new rhinestone screw covers for the license plate were scratched. And the seat cushion I use on the driver's side which I purposely put it in the trunk so other people's rears would not be sitting on it was covered with dirt as well as a pair of pants that were in my trunk. It seems my car was treated carelessly and details were not attended to.

The car is not done. They actually match the color of the bumper completely wrong. And we installed one of the fog lights they cracked it and it was quite obvious and they still told us it was done

The car looks back to where it was prior to the accident! Thank you Service King!

My Service Advisor was Todd Paul and from the moment I walked in the door Todd and his team treated me with kindness, respect and dignity. I have never been involved in a car accident before and was honestly nervous to head to the shop and deal with another person's insurance company, repair shop and rental car service. I was also annoyed that because some knucklehead hit me, I had to go through this. But...to my surprise I felt comfortable, at ease, and felt like I was in caring hands the entire time. Todd and his team worked seamlessly together and I left completely relieved! The team followed up via text messages with updates until my car was complete. I was so excited to get my car back! When I arrived for pickup my car had been cleaned (added bonus) and Todd was there to walk me to my car, show me the work that had been done and hand me my keys. Well done! I work for a retailer known for providing incredible service and putting the customer first. I know great service and the way it can make people feel. Service King gave me this great feeling. Thank you. Todd Paul - Service Advisor Mike Stanley - Geico Jack/John - Enterprise ??? - lady who works at the counter. Amazing!

Great service. Thank you Todd for working with me to understand the details of the repair and providing your expert advise. Also thank you for fixing one more spot which needed the touch up.

The car in addition to being late was also still broken when I picked it up, and I now have to take it back again. While I understand that repairs are sometimes more complicated than expected, and how something may have been delayed, putting the car back together incorrectly and not double checking everything is just completely unacceptable. If I noticed two things wrong with the car in less than 5 minutes, you did not do a careful enough job verifying that everything was functioning properly.

Everyone was courteous, consistent follow up and my car looked good as new. Thank you!!

Great service delivered by great truthful people, highly focused on completely taking care of tour car.

Thanks for fixing my car. I am really happy with the way service king fixed my car and the way they kept me informed about the status of the repair.

Good follow up. Nice work.

My vehicle has still not been completely repaired. I will need to return once a new set of securing brackets has been found for the camper top.

I was very surprised when they kept me updated about it thougout the entire time about it and how fast I got it back from them and the customer service was awesome from the time I first walked in the shop.

The work looks great and the staff were helpful and pleasant.

When I left my car at Service King, I didn't know I will take it back looking like nothing has happened. Thank you for all your time and work spent on my BMW.

The best service I have seen ever Thanks Sevice King for taken care of my car.

Todd Paul and everyone at the front desk did an outstanding job of handling the intake, work that needed to be done, and keeping us informed along the way. The experience and end result exceeded our expectations. Thanks to all involved!

They did a great job and in a timely fashion. I wouldn't go anywhere else!