Nicole Aime.
Vehicle Make : Lexus
Even thought I didn't respond I appreciated the daily updates on my vehicle. The staff was courteous, kind and a pleasure to deal with.
Frank H.
Vehicle Make : Honda
Can't even tell. Perfect paint matching.
Ralph B.
Vehicle Make : Toyota
Excellent service and work. Repair only took three days. I was continually advised of the progress on my car. Great communication and customer service!
James S.
Vehicle Make : Toyota
Staff worked with us very well--gave us good feedback on progress.
Final result looks great and was ready as promised!!!!
Natalie R.
Vehicle Make : BMW
Overall fantastic experience! Thank you for taking such good care of my car!
Frank S.
Vehicle Make : Nissan
Good Job. Said 7 days but finished in 4 days. Great for me because my car mine for the weekend. Also good progress emails kept me informed.
James W.
Vehicle Make : Toyota
I appreciate how friendly and amazing the entire staff was! They ensures I had a great experience and shall I ever have anymore car problems this will be the only place I take my car to!
James W.
Vehicle Make : Hyundai
I liked the daily updates on the status of the car and the work was well done
Donna S.
Vehicle Make : BMW
My car was returned to me with no gas...I was afraid to leave the lot!! I did not leave my car with Metro completely on E (I could not have driven it there if it were) so I did not expect for it to me returned in that manner...not a safe way to return a car to a customer. Even if you have to charge the customer, the car should be able to get me home after service...mine was not! My experience in getting a rental was very difficult and confusing and resulted in me not getting a rental at all. Finally my bumper was not correctly re-attached. The bumper was an easy 10 minute fix, but shows a lack of attention to detail.
Johanna L.
Vehicle Make : Honda
Especially as a woman coming to get an estimate can be intimidating. Frankly, I always prepare to be talked down to or taken advantage of. This experience was great. John looked at my car, and explained to me what damage I did, and what they would do to fix it. This was extremely helpful and really made me comfortable coming to your business. From the moment of the estimate to the finished product, I have been extremely happy. The updates on the status of my car was fun to read, and I could start to anticipate when it would be done. I will , and have recommended your business to friends and family. Thank you
David H.
Vehicle Make : Chevrolet
Great work, friendly service. Thanks.
Brian R.
Vehicle Make : Toyota
Polly was awesome! She got us in quick, explained the entire process, and gave us daily updates. I just want to pass on to the entire team at Metro Collision "GREAT JOB!"
Jason R.
Vehicle Make : Ford
Highest quality results and customer service! Highly recommend anyone needing work done on their vehicle to use Metro Collision.
Vanessa R.
Vehicle Make : Toyota
Service was fantastic and I am very happy with the results!
Lamont M.
Vehicle Make : Nissan
You guys were great!! Kept me updated daily.. My car was ready on Thursday, I told you guys I will be in Ohio for the weekend. I asked if there is a storage fee for leaving my car there until Monday once I got back, you guys said no.. went in to pick up Monday saw on the wall there is a fee BUT I didnt get CHARGE!! You guys are awesome! Thank you for understanding!!
Demaz B.
Vehicle Make : Lexus
Very satisfied with the repair work you have done on my car!
Amy T.
Vehicle Make : Ford
Polly was very pleasant, helpful and understanding. Everything went smoothly, she kept me updated on the progress of the repairs every step of the way. Car looks great, thanks to the professionals doing the work!
Byron W.
Vehicle Make : Honda
Great job!
Jennifer G.
Vehicle Make : Dodge
The side That was repaired was beautiful and shone. The other side was srill dirty - the bird poop was a bit of a let down. :)
Customer service was above top notch. That makes it worth the repeat business if we ever need repairs again.
Graham S.
Vehicle Make : Hyundai
Good work and it was completed early.
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