Service King Salt Lake

Everyone was very nice and Aaron did a great job keeping us updated : )

Happy wirh my service. Thsnk you.

The staff was friendly and exceptionally accommodating. Clint took excellent care of me from the estimate process all the way through pickup. I knew what was going on all through the process courtesy of the text updates and felt confident that the repairs would be done in a timely and professional manner. Clint made the whole process stress free and was a pleasure to work with.

I am so impressed with the level of customer service. It made my experience so much less stressful than it should've been (given being in an accident). Clint and the whole team were amazing. And the car detail at the end?! Amazing. Thanks, Service King!

Friendly, professional and did a good job.

I work at the Dodge dealer nearby. Your ability to keep me up to date and informed via text and phone calls is above and beyond what we do for our customers. I am very happy with my service.

They were a great help! They helped me get a parking pass that I lost and my car was spotless when I got it back. Very impressive and nice people!

Workmanship was good and the up dates were very helpful. I would have appreciated having both headlights buffed to match. I feel a gestures like this would up your. workmanship up outstanding. Arlen A

My experience with service King was unsatisfying. I have dealt with several auto body repair shops in the valley for years and have never experienced such poor customer service. I feel that Service King rushed through my repair and had to make several visits back to look at my car. The first visit I noticed the panels didn't even match together and a part of the trim wasn't even connected. I sent it back and they ordered the part, that should have been done in the first place.. My second arrival I noticed that my white parchment seats had oil on them and there were scratches on the rear where modifications were made. Which for the record still looks crappy. I will say the only employee that I found helpful was Clint who did bring some clarity to the situation. Unfortunately I'm still unsatisfied with the paint job it's splotchy and doesn't seem to match the rest of my car. In the future I will look into reviews before letting my car get fixed that's for sure. After my unsatisfying feeling I got online and noticed several customers with similar complaints. And the only response they ever received is that someone will be reaching out to them. I assume that no one will be reaching out to me. I feel that in regards of making my experience better it would have helpful if Sean the manager reached out at some point but he never did! He was also hard to reach when I called in asking for him. I do plan on leaving my review online as well.

Andy was wonderful. He kept me updated every step of the way during my car repairs. My car was completed before the estimated completion date.

The bumper looks great! But my husband was concerned with the painting of the fender. If you’d like to discuss that with him at ****-****-xxxx. Thank you!

My battery cables were loose thus causing my car to not restart. The battery was also not secured in the car.

Attention to detail excellent

Excellent work and considerate staff Clint kept me posted via text and was great to interact with. The only complaint is the strong, unpleasant paint odor in the car which lasted over a week. Thank you for your good service!

Tech left my light on the vehicle. Now my battery is dead. I was stranded and needed roadside assistance and a new battery. They was other issues with my service!!!

This is the second time I’ve had to get body work done on one of my vehicles after being in an accident. After my first experience with Service King, I insisted that my truck be fixed by Service King this time. I couldn’t be more happy with the results and Jeff was amazing to work with. He kept me up to speed on the repairs every step of the way and he was easy to get a hold of when I had questions. I’ll keep recommending Service King to anyone that needs work done on their vehicle. Thank you!

Done sooner than expected, great attention to details, clear communication, went the extra mile!

Friendly customer service. I liked the updated texts and I also enjoyed that the insurance and rental were there even if it was only by appointment. It took a lot of stress off my shoulders knowing I didnt have to go to different places to get everything taken care of.

Great job on my front end and I can't tell my vehicle was ever in an accident.

I brought my car in on November 7th, they originally had a completion date of November 17th but ended up having it completed by November 11th! They kept me updated throughout the entire process and Clint kept in contact in case I had any questions and couldn't have been more accommodating because I was unable to pick the car up until the 13th. I was very impressed at how quickly they were able to get my car completed.