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Body Shop Review Summary

5 star 75 reviews 86%
4 star 5 reviews 6%
3 star 2 reviews 2%
2 star 3 reviews 3%
1 star 2 reviews 2%
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(All Vehicle Makes)
Jonathan H.
Vehicle Make : Hyundai
5 out of 5
4/2/2016
Great body shop to get your car repaired got it faster than expected and the girl in the front desk was very helpful sweet and nice. The car looked like nothing happened to it these guys are legit and PRO's . Highly recommended!!
Alex N.
Vehicle Make : Dodge
5 out of 5
3/31/2016
My experience was great as soon as I walked in. Arlet was informative and helpful and guided me through the process. Jeff the manager took his time to speak with me and let me know what was going on and how long it would take for my car to be completed. Not only was I receiving updates on my phone but I also received calls from Arlet and Jeff which made me feel they were going out of their way to make sure everything was being taken care of. Overall great customer service and great work on my car. The techs did a superb job. Thanks to all the staff.
Aa Kimberly.
Vehicle Make : Ford
5 out of 5
3/10/2016
Very friendly. Thank you for all the work.
Sandra P.
Vehicle Make : Dodge
5 out of 5
1/29/2016
Personal is very friendly. I like how they fixed my van
James O.
Vehicle Make : Dodge
5 out of 5
1/23/2016
Great on time service. Love the fudge.
Leanora S.
Vehicle Make : Honda
5 out of 5
1/22/2016
The from desk was very polite and thorough. I am pleased to say my car was ready **** day early and it looks great.
Ann B.
Vehicle Make : Toyota
5 out of 5
1/21/2016
I received texts about updates regularly and the repairs were finished a day early and it is a beautiful job.
James B.
Vehicle Make : Honda
5 out of 5
1/13/2016
They were really nice and friendly. They fixed my car on time. And I appreciated the fudge!
Hung N.
Vehicle Make : Chrysler
5 out of 5
1/10/2016
Dear Fix Auto Santa Ana Team, Thank You for taking good care my minivan with your professional work. Job well done! Happy New Year!!! Peter Hung N
Nelson M.
Vehicle Make : Pontiac
5 out of 5
12/20/2015
Great staff! The text messages were very informative!
Ignacio C.
Vehicle Make : Acura
5 out of 5
12/13/2015
Very satisfied with the repair of my car. The staff was very polite overall very happy with their service. Thank you.
Jose G.
Vehicle Make : Nissan
5 out of 5
12/6/2015
They were super nice and efficient. They answered all my questions as well. Had a great experience
Oscar L.
Vehicle Make : Toyota
5 out of 5
11/25/2015
Amazing service! Everyone was friendly and welcoming!
Xavier C.
Vehicle Make : Subaru
5 out of 5
11/5/2015
Jeff was great, and very helpful
Melissa R.
Vehicle Make : Honda
5 out of 5
10/28/2015
Thank you all for keeping me informed about the progress of my vehicle and for doing such a great, clean job. I did not expect for my car to come back cleaned and detailed at all, just expected to get my car repaired so that was a great surprise! You all have provided me with excellent customer service and have made this inconvenient process as smooth as I could have ever imagined. Thank you all!
Kristina S.
Vehicle Make : Toyota
5 out of 5
10/2/2015
Jeff was very professional and courteous. I was very pleased with the service.
Nicholas C.
Vehicle Make : Porsche
5 out of 5
9/26/2015
The manager, Jeff Coons, was a consummate professional throughout the process. Having dealt with multiple business transactions and interactions, I confess that I have rarely come across such great service, promptness, and courtesy. Nicholas C
Maria V.
Vehicle Make : Honda
5 out of 5
9/24/2015
Great customer service! Jeff from your Santa Ana location was extremely helpful. He called when he said he would to update me on my car's progress as well as answered any questions I had. My car was repaired in the time it was promised and it looks great! will definitely recommend your services. I'm a very happy customer.
Jessica C.
Vehicle Make : Ford
5 out of 5
9/21/2015
Fix auto has the most amazing customer service! My car looks amazing, and was finished in only one week. I wish it were easier to find them online, must be a new location. Their location does not come up on yelp yet .
Kent W.
Vehicle Make : BMW
5 out of 5
9/21/2015
Couldn't be happier with my car and the great service. We will (unfortunately!) be back :)

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