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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 197 reviews 78%
4 star 39 reviews 16%
3 star 3 reviews 1%
2 star 2 reviews 1%
1 star 10 reviews 4%
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(All Vehicle Makes)
Kristen S.
Vehicle Make : Nissan
4 out of 5
9/23/2016
They took care of me very well and always made sure everything was done in my liking with updating me the entire time
Mary M.
Vehicle Make : Toyota
5 out of 5
9/21/2016
Brian helped coordinate a job well done and on time.
Lee S.
Vehicle Make : Buick
5 out of 5
9/18/2016
Very happy with the service and results! Thank you
Cathy B.
Vehicle Make : Nissan
5 out of 5
9/17/2016
Great service. Thanks
John D.
Vehicle Make : Hyundai
5 out of 5
9/16/2016
Great communication throughout the process. Very happy with the quality of the repair.
James .
Vehicle Make : Honda
5 out of 5
9/15/2016
Service King made it simple, kept me informed throughout the entire process and was extremely helpful & courteous!
Kelly H.
Vehicle Make : Volkswagen
4 out of 5
9/15/2016
I really appreciate that your team listened to me and addressed the exhaust leak the insurance company tried to deny
John D.
Vehicle Make : Honda
5 out of 5
9/14/2016
Curteous service and attention to detail
Amrita B.
Vehicle Make : Audi
5 out of 5
8/31/2016
Quick and good quality service!
Enrique R.
Vehicle Make : Nissan
5 out of 5
8/31/2016
Brian is a very helpful and knowledgeable man. He went above and beyond to make sure I was satisfied with the timely delivery of my vehicle. He even offered to give me a ride back to the shop to pick up my car. Lauren, the receptionist, was also polite and made it hassle free the handling of my payment. Thank you to all the West Chester team!!
Sandra Y.
Vehicle Make : Honda
4 out of 5
8/24/2016
Elizabeth was fantastic- she said it would take 3 days and kept me up to date The parts were ordered the week before- work started right away- the car looks fantastic! And it was done in two days!!! She called at 10 minutes before closing and said come get your car! Fantastic! Beyond my wildest dreams!
Julee M.
Vehicle Make : Honda
5 out of 5
8/19/2016
My car looks as good as new!
Andrew H.
Vehicle Make : Nissan
1 out of 5
8/10/2016
Vehicle was returned with approximately 250 additional unexplained miles on the odometer. Two areas of paint on bumper showing "orange peel" texture. ETA was not met. Despite delays, only one status update was provided. Follow up email requesting a status update was never returned.
Donna S.
Vehicle Make : Subaru
5 out of 5
8/9/2016
Just want to say that Lisa Selby was excellent! SHe answered all my questions. Was very prosfessional. Extremely knowledgable. I was very pleased when I saw my car. It looked like it was new!!! Thank you for taking care of me and my car
Atiya P.
Vehicle Make : Lexus
5 out of 5
8/6/2016
The people were very nice! My car looks great!
Marie S.
Vehicle Make : Ford
5 out of 5
7/23/2016
From getting an estimate, dropping off my car, the customer service, updates on the service, how fast it took for my car to get done, and how incredible my car looked after it was worked on...I'm beyond satisfied! I can't thank Service King enough!!!
Bernard N.
Vehicle Make : Honda
5 out of 5
7/17/2016
Everyone we encountered was friendly and nice . Our estimator Lisa went out of her way to help us . Our overall experience and outcome was excellent
Michael M.
Vehicle Make : Hummer
5 out of 5
7/16/2016
Despite the circumstances, one of the best experiences I've had with an auto body shop. Lisa kept me informed throughout the entire process by phone, voicemail, email, and text. When I picked up my vehicle this afternoon, it looked fantastic- washed & waxed and looking brand new. Thank you for the top notch service!
Kevin M.
Vehicle Make : Honda
5 out of 5
7/11/2016
Work was done well and in a timely fashion. Lisa was a good rep for the company.
Francine C.
Vehicle Make : Nissan
4 out of 5
7/9/2016
The Service King staff kept me abreast of the status of my repairs and handled the communication between the insurance company and the rental car agency. Everything was handled seamlessly and professionally. I would recommend Service King to my family and friends. I especially appreciate the lifetime warranty for the repairs made. This incentive speaks volumes about your organization and the quality of your work. This level of commitment expresses that you are willing to place your reputation on the line to ensure the quality of your work. Thank you for a job well done.

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