Wava V.
Vehicle Make : Buick
The ABRA team were professional and courteous from the moment I walked in for service. My repair involved an insurance claim for damage. Rob walked me thru the process and explained every step of the way. I was also impressed by Scotia the receptionist by her knowledge and excellent customer service skills. I also interacted with Enterprise Rental Car - everything was great and would definitely recommend ABRA to anyone needing body work or repair.
THANKS!
Wava V
Chad P.
Vehicle Make : Chevrolet
I'm just sorry you had to clean up and vacuum the car after my teenage driver. You guys were great!
Brian L.
Vehicle Make : Kia
Staff was courteous and knowledgable.
Work on car took a little longer than expected.
Taylor H.
Vehicle Make : Chevrolet
Thank you so much for working on our truck.
Bryan H.
Vehicle Make : Dodge
Everyone was very friendly and helpful. Rob was great to work with and kept me informed about my truck. The truck looked great when your team was done.
Vonnie S.
Vehicle Make : Mini Cooper
Outstanding service!
Maitland M.
Vehicle Make : Toyota
The team was simply amazing from Bill, Rob, Scotia and**** who I dealt with very regularly and kept me informed about everything that was done to my truck, why it was being done and how it was being done. It was very educational and they gave me very accurate and timely estimates as to when it would be done and that even though we plan sometimes things do not go as scheduled. However this job did and the team was fantastic also in assisting me with the rental car both the pick-up and drop-off so I had no questions but felt informed the whole time. I am glad that your team fixed my truck. Thank-you.
Joshua Y.
Vehicle Make : Chevrolet
Awesome work. Constantly updated and super friendly staff. I had gone back and forth with cancelling dates, because of illness and travel, and was always able to talk to someone who could help arrange another date for repair.
Sherri G.
Vehicle Make : Mitsubishi
My car looks amazing!! Thank you all
Heather G.
Vehicle Make : Ford
I appreciated the frequent updates on progress from Don! The team did a fantastic job on the repair and my car was very clean when it was returned. Thanks for keeping me informed!
Kathleen D.
Vehicle Make : Honda
Far exceeded my expectations. Incredible customer service and would definitely recommend them to anyone who would need their services
Briana B.
Vehicle Make : Dodge
The work when it was done appears to be fine. However the communication these people have (or lack of) is terrible!
Rebecca H.
Vehicle Make : Ford
Your ABRA took my vehicle on a Thursday an I did not hear from you until Monday,, the 23rd. At that time I received amessage that siad that prgress going fine. No estimate of of repair ammount. did not hear anything from you !I kept in touch with office in Lacey and no workd from Bill. Thanks for your repaire work. RH
Brian V.
Vehicle Make : Jeep
The service was exceptional.
Ashley G.
Vehicle Make : Toyota
When I got my car back the intena was on my dash board and not on the top of my car like how I dropped it off. Also the outside of my car looks like a white dust had gotten on it. It came off with a wash but it looked like lines. The repairs were perfect and I'm thankful they did such a good job. Just minor details that concerned me at first but we're all fixable by myself.
Francisco B.
Vehicle Make : BMW
Great experience
Regina W.
Vehicle Make : Fiat
Every one was very professional and worked quickly to get my car fixed. I received several emails and phone calls updating me on the status of my car. I have used ABRA several times before and have always been pleased with their work.
Joan M.
Vehicle Make : Nissan
You guys provided me with great service
Niki C.
Vehicle Make : Ford
Thank you for the updattes as it went along
Jessica G.
Vehicle Make : Subaru
Very professional and great communication.
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