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Body Shop

Real Reviews From Verified Customers

Michelle S.
Vehicle Make : Chevrolet
5 out of 5
5/3/2018
everyone was courteous and the text updates were helpful
Nikki C.
Vehicle Make : Kia
5 out of 5
4/28/2018
Loved the text updates! Thanks for taking great care of my car!
Justin S.
Vehicle Make : Ford
5 out of 5
4/26/2018
The staff was extremely polite and nice from top to bottom. Overall they made my repair a very pain free process.
Susan Q.
Vehicle Make : Volkswagen
4 out of 5
4/19/2018
Malissa kept in contact with me, appreciated the periodic updates. Even with the small areas of concern, I was definitely taken care of. Thank you. Regarding my rental, not as happy, I was told by Enterprise my rental would be similar to my Passat, it did not meet my expectations, was not comparable. Am happy to have my Passat back.
Grant M.
Vehicle Make : Kia
4 out of 5
4/19/2018
You were very patient with our crappy insurance. Thanks grant and Wendy.
Adam H.
Vehicle Make : Chevrolet
5 out of 5
4/18/2018
Great customer service, would use again and highly recommend. Thank you! Especially Taylor, she made this part of the car repair worth it! I brought my vehicle to your location because of her! Job well done! Thank you!
Derrick M.
Vehicle Make : Hyundai
5 out of 5
4/11/2018
The establishment was very comfortable and the staff was very polite. The work on my vehicle was even better than I expected. Thanks.
Justin F.
Vehicle Make : Lexus
1 out of 5
4/7/2018
First I was disappointed by the paint job on the front bumper which instead of painting the damaged area only or the full bumper, instead painted half the bumper with a very clear and visible line right down the center. Second, when I returned home and inspected further I found the exterior lower portion door panel is loose and not secured properly. Unfortunately, we will have to be in further contact.
Stephanie F.
Vehicle Make : Ford
5 out of 5
4/7/2018
Taylor was so helpful and so nice the whole time! Everyone there was wonderful! Thanks for doing such a great job!
Tamara H.
Vehicle Make : Dodge
1 out of 5
3/24/2018
On our way home we noticed the paint is not the same color as the rest of the truck. I tried calling when we got home and you were already closed. I emailed Malissa but I believe she is out for a while. Please call me and I will be calling you ASAP on Monday.
Gilbert R.
Vehicle Make : Hyundai
4 out of 5
3/24/2018
Jody and the receptionist went out of there way to make sure the job was done from beginning to end. That and the text updates was a nice touch. This is the first time I used Abra and I would reccomened them. Abra was refreshingly quick from my experience with body work. Cars are either easier to fix now days because they seem disposable or Abra is the real deal. Will see what the test of time will say about the work itself. Thank you Abra I couldn't notice there was an accident at all. Just like Jody said from the get go and that made me feel like I was in good hands.
Craig V.
Vehicle Make : Jeep
5 out of 5
3/23/2018
Car was involved in an MVA our Insurance gave us this place as an option.We are so happy with all aspects of our experience with Abra Collision on Canyon in Puyallup. The Staff was Very Professional. Communication was excellent, we received a text representing each milestone of the repair, Very helpful! Thank You, and keep up the Good Work !!!! Craig and Jen
Ryalyn J.
Vehicle Make : Nissan
4 out of 5
3/22/2018
I’m very happy and satisfied about the outcome . The costumer service is great! And they even put air to my car tire !! Fast and efficient, reliable Team! Thank you so much it was nice conducting business with you!
Nick M.
Vehicle Make : Chevrolet
5 out of 5
3/22/2018
Great work to everyone at the Shop!!!
Jeramy O.
Vehicle Make : Acura
5 out of 5
3/22/2018
Very impressed with our service at Abra. They’re communication was fantastic and the staff was very friendly. I will definitely recommend Abra to my friends and family.
David O.
Vehicle Make : Toyota
5 out of 5
3/18/2018
Very happy with the work !
Jacob P.
Vehicle Make : Cadillac
5 out of 5
3/18/2018
Work was fast and good.
Dalton H.
Vehicle Make : Chevrolet
1 out of 5
3/10/2018
I got rear ended. I expected to have a new bumper and for everything that was damaged to be replaced. Instead I got a new hitch and new plastic pads and the actual bumper was left with all the scratches and chips caused by the collision. I am very disappointed and expected a thorough and complete replacement but I got a patch job.
Kelli O.
Vehicle Make : Honda
4 out of 5
3/10/2018
People were friendly and helpful. Kept in touch with me every step of the way. Car looks like nothing ever happened with the exception that the repaired area is deeper in color and much more shine to it. That is something that cannot be helped and I do understand. I would come back again if needed.
Kenneth L.
Vehicle Make : Toyota
5 out of 5
3/10/2018
The staff of ABRA did an excellent job and the customer service was excellent.

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