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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 452 reviews 79%
4 star 65 reviews 11%
3 star 15 reviews 3%
2 star 15 reviews 3%
1 star 22 reviews 4%
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(All Vehicle Makes)
Richard H.
Vehicle Make : Ford
5 out of 5
3/31/2018
Service Advisor was awesome and service provided was exemplary
Darrell L.
Vehicle Make : Chevrolet
5 out of 5
3/31/2018
Thanks again to Gary and his awesome customer service. It's next to impossible to exceed my personal customer expectations, but he does. It's people like him that keep me coming back to TBS. Thanks Darrell
Jesus M.
Vehicle Make : Ford
5 out of 5
3/30/2018
I liked the experience of being able to have updates about the progress of my vehicles repair.
Donald B.
Vehicle Make : BMW
5 out of 5
3/27/2018
Car was repaired quickly and professionally. Repair was done in half the time I expected. Gary was very helpful and a pleasure to work with.
John M.
Vehicle Make : Hyundai
4 out of 5
3/27/2018
Amazing customer service and communication. Always go way below original quote on pricing. They don’t take advantage of customers, they help and do a great job! I’ll never use another body shop, only them!
Michael F.
Vehicle Make : Chevrolet
4 out of 5
3/2/2018
Communication was good until the end and we were off a little.
Joe M.
Vehicle Make : Ford
5 out of 5
3/2/2018
Super customer service and top notch repairs! I wouldn't use anyone else. Also, the Enterprise staff is outstanding as well.
Mary Beth.
Vehicle Make : Ford
4 out of 5
2/24/2018
Gary is an outstanding representative of your company and could be trusted for everything he says and does.
Kristin J.
Vehicle Make : Jeep
5 out of 5
2/23/2018
My car was not done when expected, or according to the text messages and no one could tell me why. The text messages are very inaccurate. Gary was very kind and helpful. In the end, it was all straightened out.
Rainey R.
Vehicle Make : Toyota
5 out of 5
2/13/2018
Y’all are the best!
Ledia T.
Vehicle Make : Infiniti
5 out of 5
2/9/2018
I was very happy with the entire process. They kept me updated the whole time. It was ready ahead of time even!
Carlos A.
Vehicle Make : Honda
5 out of 5
2/5/2018
I have trusted several cars to this store and every time I am 100% satisfied. The staff is great and friendly. The text messages that kept me updated are very helpful.
Jerald H.
Vehicle Make : Volvo
3 out of 5
2/3/2018
Billy Rhodes should wear a tie to work ????
April L.
Vehicle Make : Mercedes
5 out of 5
2/1/2018
Gary was extremely helpful and I would definitely work with him again.
Isebell S.
Vehicle Make : Nissan
5 out of 5
1/24/2018
Good job!
Kathryn C.
Vehicle Make : Nissan
5 out of 5
1/23/2018
It was all out an Awesome experience!!
Bobby R.
Vehicle Make : Hyundai
5 out of 5
1/19/2018
You guys are the best. Great customer service and fast repairs.
Dana C.
Vehicle Make : Nissan
4 out of 5
1/16/2018
I appreciate the honesty about the broken or damaged parts and how repairs affect the safety of my car by repairing them or not. Giving me honest information I can make an informed choice on my repairs.
Rainey S.
Vehicle Make : Ford
5 out of 5
1/12/2018
I have been to two other body shop repair places in McKinney and my experience with the body shop was by far the best. I will never use anyone else.
Bill N.
Vehicle Make : Ford
5 out of 5
1/9/2018
Everyone was professional, kind, and helpful including the young ladies who worked behind the main desk. They deserve special commendation for their helpfulness. Thank you all, Bill and Linda Neaville

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