Patricia M.
Vehicle Make : Honda
Experience was seamless. Thank you fix auto in corona
Bruce M.
Vehicle Make : GMC
I was informed very often with the progress about my truck. The staff was very nice to work with and very friendly as wel. But most of all, my truck looks great for being 17 years old. Thanks again,b.Maki
Susan D.
Vehicle Make : Volvo
I had to call FixAuto at around 4:46p to find out my car was ready to be picked up. It was the date I was told (text messaged) to expect completion. Since you close at 5:30p I had to rush to reach the shop on time. I wonder how long I would have had to wait for anyone to call me.
Evangelina G.
Vehicle Make : Nissan
I really liked the service and I was very surprised when I found out my car was cleaned and washed as well! On top of that, my car was ready so quickly, and I really appreciate that too! Thank you so much!
Alyssa T.
Vehicle Make : Toyota
I am so grateful that they were able to complete the repair much quicker than anticipated. And thanks for the wash! I don't think it was that clean when we bought it!
John A.
Vehicle Make : Toyota
Our car was in the shop for a long time (3 weeks) but fix auto did a good job the first time. Thank you
Jimmy T.
Vehicle Make : Toyota
You guys did a great job all around! I was very impressed with the body work, it looked like it was brand new. I really loved the option of getting my communication through text messages. Lynnsey's instructions and guidance made the process very easy. Thank you guys again for the awesome job!
Walter P.
Vehicle Make : Toyota
Good repair job. Everything seems to be okay.
Kathy R.
Vehicle Make : Hyundai
I was very happy with the fast service and especially the customer service. Everybody was very friendly and helpful and knowledgeable. I even felt spoiled with my rental car being called for me and when the first rental car place didn't answer,(which I had the same problem btw) she called another one right away so I would have my car asap and also called the insurance and handled that change. That is going beyond my expectations and thank you for that! I will definitely recommend you ????
Vanessa L.
Vehicle Make : Scion
Great customer service and quick turn around time
Michelle J.
Vehicle Make : Kia
The staff was VERY friendly! I appreciate them checking me in & explaining the process very comprehensively. Jessie & Veronica (I hope that's their names I am not near my paperwork)were very accommodating & nice. Additionally, the manager created a very welcoming environment. This is the type of customer service everyone deserves, but after an accident you really need extra TLC & they provided that for me????????.
Earl S.
Vehicle Make : Kia
I was totally satisfied with the repairs that were done, and will certainly recommend family, friends and co-workers to FIX-AUTO Montclair if they ever need to get body repairs and paint. However, I was not pleased that a thorough inspection was not done after the work was completed. Whomever removed the rear bumper to paint it failed to check the rear brake lights and turn signals. We went out the same evening and discovered the turn signals and brake lights on the right rear were inoperable. Upon inspection, I discovered the light harness had not been plugged back in. I plugged it back in and the turn signal and brake light are now working as designed. Rest assured this event will not deter me from giving your organization a "10" on the survey, and especially to your employee Christopher Elguea.
Vanessa M.
Vehicle Make : Dodge
Good jobs ladies and gentlemen.????????
Deborah S.
Vehicle Make : Honda
Excellent service!
Alesia J.
Vehicle Make : Mercedes
Excellent quality of the repair -- my Mercedes looks good as new. Great customer service. Very attentive staff kept me updated all throughout the process with timely text messages. Couldn't be happier.
Brittany B.
Vehicle Make : Ford
The repairs I came in for were done perfectly and made me very happy. However, I noticed today that the handle to roll down my right passenger window was broken off while my car was in the care of Fix Auto Irvine. This was NOT broken prior to my bringing the car in. I'd like to know why access to my back seat was needed to begin with, as the repairs were performed on the exterior of the vehicle. Please contact me to discuss repairing this handle, thank you.
Cristobal G.
Vehicle Make : Honda
Good job
Marie C.
Vehicle Make : Kia
I received my car today July 3rd. The bumper is still loose on the left side. Not clipped on right. The heat shield over the muffler was hanging loose and rattling. My husband had to go to autozone to find screws to attach it since it was after closing and was closed on the 4th. There's white paint specks on my rear tire. Which there's no reason as it was the front that was damaged. My jack is missing from my trunk. It was with the spare tire. I called to ask if it was taken out and since everyone was gone already for the holiday I have to wait till Wednesday. Let's hope I don't get a flat tire before then. I'm very disappointed in the whole experience. Angela and john were great as far as Customerservice and keeping me updated but I am not happy with the work done. We didn't notice these things until we got home and my husband heard the rattling as I pulled Into the driveway. Then we started noticing the other things wrong or incomplete. I believe they hurried because I was calling and asking if my car was ready as they had it for 2 weeks already.
Brian O.
Vehicle Make : Honda
My wife is happy.
Kenneth C.
Vehicle Make : Nissan
very best of service. thank you , great people.
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