Fix Auto ACAB Group

They were great. Shelby and Vanessa were very compassionate, helpful, and informative. Hector was professional, knowledgeable, and took his time to explain everything. I was pleased with the professionalism and high level of customer service that I received.

Thank you so much for your kind and professional manner. I thank you for the continued updates on my car. Bob took his own time to drive me to Hertz when Hertz did not hold up their end of their deal. He waited at Hertz with me until I received my rental car. That is what I call service. I would definitely recommend Auto Fix to others. Thank you also for fixing my CRV so quickly. Sincerely, April C

5 *****stars extraordinary work they went the extra mile.... the car looked amazing!n highly recommend to all my friends the best work I have ever seen..... looked like when I bought it new..... really impressed with the communication everything perfectly flowed very HAPPY! Margaret H

Everyone is nice! Thank you!

A very good job and I kept informed on the progress daily.

The people were very nice. They did a great job on my auto S430. I would recommend them over Fletcher Jones dealership. R Dorante

Thank you

Lynnsey is awesome. Great service, frequent follow ups, appreciate all the emails and communication. Great customer service, never had to worry about anything. Top notch people to work with. Thank you!

Excellent service, communication, and total respect for me! I will definitely recommend them and although I hope not to go back, your company is the first choice!

Mr Gray made the process easy and quick.

Great jobs! 100% satisfication

I think my car should be washed and cleaned before returning. The voice mail message also indicated I should call ahead of time to ensure there was enough time to clean it up. That was on Saturday, May 13. I called around noon on May 15. When I got there, my car was dusty and spotty due to rain. I understand it got unexpected rain in the morning. That doesn't mean the crew shouldn't wash it. The lady walked me out to check my car. She asked me to check on the repair. Honestly, I couldn't see anything. She asked if she should clean it up so I could see better. Seriously? That was an after-thought...I was disappointed. I used my hand to dust off the area. I mean I would think she shouldn't have had to ask. To top this off, I saw oil crease on my dash board screen and dirt stuck on my steering wheel. Oh, there was some dirt marks on panel that opened the trunk. Maybe there is no policy to do detail clean. But I would say there should be policy to keep my car clean to how it was sent in. This is 3rd time I have used your guys for my cars. I don't have complaints about the repair. I just think you should raise the bar on cleanup work. I personally think it is logical to have at least a cloth to wipe down the area for my inspection, even if car wash costs money!

Fix Auto Collision was a very professional and pleasant environment, from the moment I walked in the office of Ontario to the text and phone calls I would get from the employees. Very phenomenal experience, I was very pleased with the work they did on my truck, will highly recommend any of my friends and family to you guys if they ever need anything fixed on there automobiles. Just wanted to thank all of the staff for their help, and making sure I had any concerns. Once again a perfect experience with Fix Auto Collision

Your service is awesome! I appreciate the periodic text updates that kept me posted of the progress of the repair. thank you!

Excellent Service

EVERYONE at the Irvine Fix Auto is AMAZING! They all work as a team and they all care about the customer. I would love to list out each and every name of all the people I interacted with but I don't remember them all. Needless to say they all ROCK! From Zac, Lynnsey, Katie... everyone is just awesome. And my car was returned to me fixed and washed and it was obvious they all care about the work they do. THANK YOU!!

Great Service! Thank you.

-Work on the car was great! I was very satisfied with the service and they cleaned the inside of my car which was a nice bonus :) -Service at the front desk was fast and resourceful, giving me updates about my car repairs throughout the week -car rental was easy and I liked being able to drop off the rental at Fix Auto which isn't always a guarantee with some other auto shops

The Staff at Fix Auto Irvine was GREAT! I worked primarily with Zach; but also had very positive interactions with Lynnsey, Arthur and Katie. They truly helped to make a very stressful situation less so. I can't say how much I appreciate that. I would definitely do business with them in the future and will recommend Fix Auto to others!

Friendly staff, very accommodating, done quickly and car looks great! A very happy customer and should I ever need body work in the future, this is the only place I would ever go! AND, the price was right! Thank you, FIX AUTO for an exceptional job!!!