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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 532 reviews 83%
4 star 50 reviews 8%
3 star 13 reviews 2%
2 star 25 reviews 4%
1 star 22 reviews 3%
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(All Vehicle Makes)
Paula R.
Vehicle Make : Nissan
5 out of 5
12/24/2015
I have used you many and I say many times. I have always been treated very nice. I hated to see Bill retire but his son Elliott is a great replacement! Thank you all for being so professional and friendly.
Michael W.
Vehicle Make : Hyundai
5 out of 5
12/24/2015
I liked the text updates about my car. The lobby staff was great and were very courteous. And my car was done early!
Kristina V.
Vehicle Make : Jeep
5 out of 5
12/23/2015
Thank you all for the excellent work on my Jeep. It feels brand new!
Ann Marie.
Vehicle Make : Toyota
1 out of 5
12/20/2015
I was very disappointed to see a seam in the front and center of my car. I was under the impression the fender would need to be completely replaced. I asked if there was a way to repair the clasps that held the fender in place. I was told no. The only way to repair it was to completely replace it with new. It appears it was cut in half and only the right side was replaced. The seam is not acceptable. It looks worse than the initial injury to the car. I left my vehicle at the body shop instead of taking it home. I hope to receive a phone call Monday morning to resolve the issue.
Nancy K.
Vehicle Make : GMC
5 out of 5
12/17/2015
Everyone I dealt with there from beginning to end was very kind and professional. And, when I got my truck back (only four months old when I hit the deer), it was as good as new. Will totally recommend Autobody USA Westside to my friends.
Masayo B.
Vehicle Make : Jeep
5 out of 5
12/9/2015
My Jeep looks great, and it was finished a week ahead of schedule!
Kristin L.
Vehicle Make : Honda
3 out of 5
12/6/2015
We discovered that my car door was dented while reattaching the molding when I came to pick up the car. They did arrange the paint less dent repair and fixed a couple other small dents. But I had to leave my car another day and work in a 4th visit to the Autobody shop with my work and children's drop off and pickup schedules. So service would have been even better without that issue.
Jodie H.
Vehicle Make : Jeep
5 out of 5
12/3/2015
Great job as usual!!!!!
Prudence T.
Vehicle Make : Nissan
5 out of 5
11/27/2015
The job was done very well and timely. The daily email updates were great. The car looks wonderful and we are satisfied. The staff was pleasent to work with.
Robert C.
Vehicle Make : Ford
5 out of 5
11/27/2015
Great, friendly service! Thank you! Love the text updates!!
Stacee C.
Vehicle Make : Suzuki
5 out of 5
11/21/2015
Westside auto body was very prompt at getting my car done. Steve was very nice and accommodating. I do have an area I have a question about. But I am happy to do business with them.??
Audrey H.
Vehicle Make : Kia
5 out of 5
11/20/2015
John went the extra mile to accommodate a scheduling conflict. Very happy with how the car turned out. Thanks again!
Kierre S.
Vehicle Make : Ford
5 out of 5
11/18/2015
Job well done
Brian W.
Vehicle Make : Volkswagen
3 out of 5
11/18/2015
...awfully slow, but understand a paint stall went off line causing delays...
Bruce M.
Vehicle Make : Chevrolet
5 out of 5
11/15/2015
Very professional and the customer service was excellent.
Tim M.
Vehicle Make : Ford
5 out of 5
11/15/2015
Thank you for the follow up work on my vehicle.
Melinda B.
Vehicle Make : Lincoln
5 out of 5
11/14/2015
Everything was great except receiving a text on a Saturday morning at 7:00 asking about my satisfaction.
Melissa W.
Vehicle Make : Subaru
5 out of 5
11/14/2015
My car looks beautiful and I appreciated text updates. I had a progressive claim and a non insurance repair. My insurance deductible was 1000. I felt that your team tried to keep the price as low as possible and even called to give me options with that in mind. Thank you so much!
Richard C.
Vehicle Make : Ford
2 out of 5
11/14/2015
Courteous staff, convenient shuttle. Repair doesn't seem right. Bumper still appears tilted after comparing to dealership vehicles.
Latieca W.
Vehicle Make : Toyota
5 out of 5
11/13/2015
Very kind and thoughtful!

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