Michael J.
Vehicle Make : Honda
Your team is awesome. Some of the best customer service in Kalamazoo! Car looks great....
Jamey R.
Vehicle Make : Chrysler
Car was finished several days earlier than expected and under the estimate . Front office staff are friendly and great to work with. Dave does great mechanical work. Many thanks!
Tony H.
Vehicle Make : Chrysler
Thank you for the regular updates on progress, even though you could only reach my voicemail, as I have no service in my office, it was good to hear about progress. A job done well and ready before the weekend :-).
Please pass on my appreciation to the team.
Tony
Stephanie B.
Vehicle Make : Dodge
Thank you!
Jim F.
Vehicle Make : Cadillac
Thanks Angelo, Rob and staff! Terri and I appreciate everyone's efforts in making this unfortunate incident for us taken care of very professionally! The communication throughout was exceptional!
Sincerely
Jim F
Dzintars A.
Vehicle Make : Volvo
A couple of items do not work properly
Jerry P.
Vehicle Make : Jeep
😄 no whistle so far thank you for my sanity Joanie Patterson
Christi M.
Vehicle Make : Toyota
Rachelle, Stacy and Jeff were all wonderful to work with! Polite, professional, and made me feel like my Toyota was in the best hands. Thank you all for being the silver lining to this experience, getting to be taken care of by such wonderful individuals makes car problems like this much easier to deal with. I appreciate everything you and the rest of your coworkers do! :)
Steven H.
Vehicle Make : Toyota
Working with Bill was great! But the overall quality of the repair job was not good at all. There was a lot of overspray all over my brand new Fox suspension system. The black paint was everywhere on the reservoir and coilover. Whoever sanded the hood put a gouge in it and it wasn't filled properly. Overall the job was very sloppy and looked rushed.
Kevin H.
Vehicle Make : BMW
Unhappy with missed final fixes (Elliot is aware of this) as well as small damage done to gear Shifter while car was at shop.
Rochelle B.
Vehicle Make : Scion
Thank you for making it right. You guys did a great job!
Beverly C.
Vehicle Make : Lexus
My husband and I are extremely satiesfied with the excellent service
we received at Auto body USA. This is the very best customer service we received since living in Michigan. Front office staff, Jeff who did my estate are all very polite and did their Job In a very professional manner. I am very happy with the work done on the Lexus.
GREAT JOB
Thanks to the guys who did the paint job
Tiana H.
Vehicle Make : Jeep
I liked the way that there was clear communication involved in the process, consisting of not only verbal but text notifications as well. The text updates were really beneficial.
James C.
Vehicle Make : Nissan
Very professional and courteous, thanks
Timothy H.
Vehicle Make : Ford
Constant contact from the shop and Bill made things much easier to handle while my car was in for repairs.
Judy F.
Vehicle Make : Toyota
Thank you for the excellent service.
Stephanie W.
Vehicle Make : Toyota
Richelle is so great with making customers feel important and additionally she is very knowledgeable about the process.
Jamey R.
Vehicle Make : Chrysler
Elliot went above and beyond. Stopped at Autobody USA a little after 8 a.m. left at 9 with the parts ordered, delivered and installed! Awesome!
Eric G.
Vehicle Make : Honda
The car looked great, I didn't think the new and old paint would blend so well.
Patrick V.
Vehicle Make : Nissan
the windshield was not fixed. repairs were to take 4 days. it took 9 days. the scratches on the driver door were to be buffed out. nice people but after all this time the job is still not done. sad.
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