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Body Shop

Real Reviews From Verified Customers

Linda B.
Vehicle Make : Chevrolet
5 out of 5
1/10/2017
The Avalanche looks great! It was nice to receive text messages on the status of the repair. Everyone was extremely helpful. We would definitely recommend Auto Body USA!
Brianna S.
Vehicle Make : Subaru
5 out of 5
1/7/2017
Made my car look better than when I bought it:) keep up the good work:)
Cynthia S.
Vehicle Make : Toyota
3 out of 5
1/7/2017
Everything was fine except the late start on my car because I hadn't signed an authorization to go ahead and I wonder why I wasn't given that when I was there with my car getting the estimate.
Eric H.
Vehicle Make : Chevrolet
5 out of 5
1/6/2017
Justin and the rest of the team did an excellent job. While I only interacted with him, I know there was a larger team behind the repairs. Thank you all for the tremendously professional service.
Cari M.
Vehicle Make : Chrysler
3 out of 5
12/31/2016
You guys are always super great to work with. However, this time it took forever to get my car back. I realize it was a supplier issue, but I am not looking forward to taking time to come back for the part when I already waited two extra days for the car to be finished.
Cindy S.
Vehicle Make : GMC
5 out of 5
12/31/2016
Great job to all involved! Thank you!
William W.
Vehicle Make : BMW
5 out of 5
12/29/2016
They kept us informed about every detail. They finished ontime and car looks great. They also were very helpful making things as convenient as possible for us.
Erin B.
Vehicle Make : Infiniti
5 out of 5
12/28/2016
Very timely & thorough work completed by the auto body USA team in otsego. Will definitely use them again in the future. Loved the text updates to keep me informed of the progress of my car too.
Dana J.
Vehicle Make : Subaru
5 out of 5
12/28/2016
The team who worked on my car did an exceptional job! Steve was outstanding to work with and kept me very well informed every step of the way. The women who work at the main counter were always friendly and extremely helpful. It was really a great experience!
Lynnette B.
Vehicle Make : Kia
5 out of 5
12/24/2016
My car looks amazing thank you all so much for completing it and especially in this Bussy holiday time!
R K.
Vehicle Make : Honda
4 out of 5
12/24/2016
Very professional work. Very courteous front desk staff. Only issue is they had agreed to balance the pressure in my Honda car tires which they didn't. I had to take it to the Dealer.
Alyssa M.
Vehicle Make : Dodge
5 out of 5
12/24/2016
Everything went fast and easy! I was terrified at first to have to have my car repaired (I really don't like talking on the phone) but felt better after how helpful and nice everyone was. When I first called, the lady I talked to was organized and on top of everything, she had an answer for all my questions and talked me through everything I needed to do. My husband recommended I go to Autobody USA and I will defiantly recommend it to others.
Carol M.
Vehicle Make : Ford
5 out of 5
12/24/2016
You did an awesome job. I am very pleased.
Vinny R.
Vehicle Make : Ford
5 out of 5
12/22/2016
Thank you so much for your experience and friendliness and professional courtesy it is greatly appreciated
Philip P.
Vehicle Make : Dodge
5 out of 5
12/22/2016
I was very satisfied with the overall service I received! The lady at front desk is extremely friendly and very helpful :) Definitely a great asset to your business. The gentleman handling my quote and questions concerning my repair was very nice and knowledgeable. I felt like he took his time to listen to any additional concerns about my vehicle not properly running with use of my auto start. I love love picking up my vehicle cleaner than I left it! I would highly recommend your services to anyone! As I have already raved to some family and friends on how happy I was with my previous experience and am a returning customer. Keep up the good costumer service. It's not always easy to find nowadays.
Eric S.
Vehicle Make : Dodge
5 out of 5
12/21/2016
I was very impressed with the quality and speed of which the repairs were made on my vehicle. I also appreciate the courteous manner in which I was updated via text message about the timeline of said repairs being made. To show my appreciatin, I would like to bring your team in some complementary cookies. Merry Christmas.
Seth &.
Vehicle Make : Ford
5 out of 5
12/21/2016
Jason was great to work with. Honest, quick to respond, and super helpful. Would use this shop again.
Mike G.
Vehicle Make : Ford
5 out of 5
12/17/2016
Great job!
Gary G.
Vehicle Make : Chrysler
5 out of 5
12/17/2016
Everything went well thank you Gary
Keith M.
Vehicle Make : Honda
5 out of 5
12/17/2016
Everyone was really nice and stayed in touch.

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