Roxanne B.
Vehicle Make : Ford
It took two months to complete an, at max, two week job. Customer service from the Coldwater branch was absolutely abysmal, if and when any effort was made to be professional. The manager(Ron) has been the source of the issue. He felt it necessary or appropriate, to make countless comments about the condition of the engine of my vehicle, and how he personally felt, that it had nothing to do with being in the type of accident that it had been in; rather than focusing on what he is licensed to do, he sat around pondering the mechanical problems. As well as, made such comments to the mechanics who did look at the engine, who are licensed and certified to come to such conclusions, therefore skewing the accuracy of their findings and placing me in a very difficult position, on top of the position of not having my truck for two and a half months.
Alberto P.
Vehicle Make : Dodge
Superb work. Keep up the great work. Thanks again .
Mark V.
Vehicle Make : Dodge
Rick and his staff are very professional, They always go above and beyond to take care of their customer
Jackie S.
Vehicle Make : Chrysler
Rick and his staff were extremely helpful, knowledgeable and courteous and wonderful. Thank you.
Charon C.
Vehicle Make : Jeep
Always excellent service from estimate to completion. Quick turn around
John C.
Vehicle Make : GMC
Very Professional
Donald B.
Vehicle Make : Subaru
Great job, as always.
Thank You!
Sakina D.
Vehicle Make : Nissan
Very pleased...courteous staff...good work
Pat G.
Vehicle Make : Ford
Outstanding job thank you
Brenda L.
Vehicle Make : Chevrolet
All I can say is awesome work Thank you.
Shaun K.
Vehicle Make : Dodge
Excellent service thank you
Jeff R.
Vehicle Make : Chrysler
I was so happy to see my car cleaned. A service.
Thank you
Craig D.
Vehicle Make : Mitsubishi
Couldn't ask for much more. Quality work, top notch communication and treated with the utmost respect. Will bring any of my future business back. And will tell anyone who will listen the same. Thank you very much. Job well done.
Scott B.
Vehicle Make : Dodge
We were extremely pleased with our experience with Autobody USA in Otsego, MI! We appreciated how nice everyone was, the emails that were sent to keep us updated throughout the process, and the fact that they finished it two days early!
Janet N.
Vehicle Make : Toyota
We were treated kindly and with great understanding of our situation. Service was provided as quickly as humanly possible
Daniel N.
Vehicle Make : Honda
Wow! Thank you so much for taking care of my Honda. It looks beautiful. Everyone did a fantastic job. Please THANK them for me.
Maggie
Marcus T.
Vehicle Make : Chevrolet
Great friendly group of people you have. Could not have had a better experience. The updates on how progress was going was more than expected and greatly appreciated. I will highly recommend to anyone I know that could use your services.
Shelley P.
Vehicle Make : Ford
Great customer service!
Shannon T.
Vehicle Make : Kia
Very thankful for quick service and daily communication.
Thank you!
Sharon N.
Vehicle Make : Honda
It was a wonderful job thank you so much . It looks like new thank you so much.
Social