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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 528 reviews 82%
4 star 63 reviews 10%
3 star 11 reviews 2%
2 star 9 reviews 1%
1 star 31 reviews 5%
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(All Vehicle Makes)
Norma I.
Vehicle Make : Hyundai
5 out of 5
12/1/2016
Everyone was professional and friendly. They made you feel relaxed when you were waiting. Always had their paperwork ready. Very efficient.
Zachary S.
Vehicle Make : Chevrolet
5 out of 5
11/27/2016
Excellent job. 2nd repair from yall. That's why we came back! Very easy to work with
Glenda N.
Vehicle Make : Toyota
5 out of 5
11/26/2016
Chris provided good service.
**** B.
Vehicle Make : Jeep
5 out of 5
11/24/2016
Moses was great! My experience was great and I will recommend your company to family and friends.
Cynthia Z.
Vehicle Make : Jeep
5 out of 5
11/24/2016
Dfw rates a high five and a plus ten in my book ---polite people -I was always informed of progress ---my car was delivered when said ---cleaned and washed wow I was surprised !!! Will always sing your praises and tell everyone how pleased I was!!!!
Ricardo F.
Vehicle Make : Toyota
5 out of 5
11/21/2016
Yes very satisfied
William F.
Vehicle Make : Toyota
5 out of 5
11/20/2016
Mr. Terry was very courteous and efficient. He was able to inform me when the work was completed.
Beverly S.
Vehicle Make : Honda
5 out of 5
11/19/2016
You made the whole experience very painless the rent car, repair in my car and Calming my crush nervous having my new car damaged you made it all better thank you
Camille C.
Vehicle Make : Honda
5 out of 5
11/18/2016
Yvetta is a good service adviser.
Maria L.
Vehicle Make : Chevrolet
5 out of 5
11/17/2016
Thank you
Fernando G.
Vehicle Make : Toyota
3 out of 5
11/15/2016
we are still needing touchups on the fender paint
Stephen C.
Vehicle Make : Acura
4 out of 5
11/13/2016
The car looks brand new. I couldn't ask for more.
William B.
Vehicle Make : Toyota
5 out of 5
11/13/2016
I was provided status at regular intervals and car was finished ahead of schedule. John and his team did a terrific job, AGAIN!!!
Patience H.
Vehicle Make : Acura
5 out of 5
11/12/2016
The lady who helped me at the front desk was very nice and helpful. Moses was professional and kept me informed during the process. Receiving those daily updates made me feel valued as a customer as he took the time out of his busy schedule to update me.
Brett W.
Vehicle Make : Acura
4 out of 5
11/9/2016
Y'all did an amazing job with my car. I was impressed the minute I walked in with how everything was handled and explained in detail what would be fixed. I had the additional security of being told that my car would be aligned in case there were any issues. Everything was handled professionally and I had the peace of mind that everything was handled with care and correctly.
Christopher G.
Vehicle Make : Dodge
4 out of 5
11/7/2016
John Terry is a true professional. Knowledgeable and could break it down for a dummy like me. He kept me informed and actually came in ahead of the completion day goal. In other words he under promised and over delivered. He has earned ALL my business. In fact I am bringing another car to him and am in the process of having DFW collision service our fleet needs if they should occur. Of course we hope our company vehicles won't need it but stuff happens. Thanks JT
Richard M.
Vehicle Make : Toyota
5 out of 5
11/6/2016
So far so good!!!!
Kent J.
Vehicle Make : Honda
1 out of 5
11/6/2016
The trunk was not detailed, the trim molding on right front windshield was missing and a piece sticking out of left side, the license plates and frame, registration sticker and toll tag were destroyed. A good job was done on the damage however.
Kyleen W.
Vehicle Make : Honda
5 out of 5
11/4/2016
Thrilled with the work. Love love love the clean detail. Everyone super courteous and felt they had my best interest & not just the insurance company. Thank you!
Marvin S.
Vehicle Make : Toyota
5 out of 5
11/4/2016
Great customer service. All of the staff were courteous and helpful. John Terry is an exceptional rep. He goes above and beyond what's required. He exhibits a true sense of caring for his customers.

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