Mary F.
Vehicle Make : Dodge
Everyone was so helpful and so very knowledgeable. Yom was great. We are so grateful and it was done so fast. GrwT service thank you
Gerald G.
Vehicle Make : Ford
Everything was done on time and in a professional manner!
Bennie H.
Vehicle Make : Mercedes
Tom customer service was outstanding. His team kept me informed e Rey step of the repair. Vehicle was returned 3 days before or was due back
Karen W.
Vehicle Make : Mazda
Service has been exceptionallly professional right from my initial visit to Service King to have my damage assessed to the final visit. Rachel at the front desk was enthusiastic and genuine when she greeted my husband, my son, and me as we walked into the shop. I stress this because we were set to check two other sources before making the decision for the repair. Some time later that afternoon, we stopped in at another shop. There were two people working at the front counter. They were both looking down at a sheet of paper. They both looked up at us and then back down to that piece of paper-never uttering any hint that a greeting was going to happen. Eventually, one of the people, a woman asked us for our paperwork, told us to have a seat and that someone would be out to check our car. I told my husband that I had made up my mind already for the repair choice-Service King. I didn't even want to check out a third place.
Then, Nick, our service advisor, gave us the same A customer service. Smiles and authentic feedback were never short with him. He answered every question fully. Each time I spoke to him on the phone, just like with Rachel, I could hear him smiling as he spoke. They represent Service King very well.
Lastly, my car was ready one day earlier than they quoted. I was even assured that my car was "happy" there after I'd left it in their care! The updates are fantastic because I was never "in the dark" about my car. The texts and phone calls are a great example of technology gone well. I feel great about our decision for Service King!
Lorraine G.
Vehicle Make : Toyota
Will continue using service when needed
Linda .
Vehicle Make : Chevrolet
You exceeded my expectations... thanks!
Les M.
Vehicle Make : Jeep
Service was excellent and timely! Quality of workmanship was excellent also.
Dawn S.
Vehicle Make : Kia
You guys did an awesome job. The fact that you kept in contact with me through the whole process was awesome.
Patrick C.
Vehicle Make : Subaru
So far so good thank you again I will let you know when a few months
Rodney .
Vehicle Make : Chrysler
Great friendly shop!!!
Matthew .
Vehicle Make : Nissan
The text messages were great. I felt that my car was in good hands & their made the whole experience more comfortable.
Stacy P.
Vehicle Make : Honda
Excellent service and super cute text updates
Shon B.
Vehicle Make : Infiniti
I was told that the vehicle had went out for a wheel alignment but upon receiving the vehicle and entering the expressway let go of the steering wheel the car immediately pull to the left. I tried calling back to the shop before they close no one answer please contact me at ****-****-xxxx
John D.
Vehicle Make : Chevrolet
Fast service, great work, always informed of what was going on and it was great working with Tom. I would bring my car back if necessary and recommend your service to others.
Piotr L.
Vehicle Make : Ford
Everything is like new
Jerry W.
Vehicle Make : Dodge
So far so good on body work. Service on time and rental ok.
Arless G.
Vehicle Make : Ford
None at this time I will definely give some more feedback at
A later date when I can really take a good look
Thank you for keeping me informed
Paul .
Vehicle Make : Honda
The service was great; daily updates much appreciated. Warm and friendly people to work with. On a scale of ****-10 with 10 being the highest; you scored a 15!
Carolina L.
Vehicle Make : Buick
Great service
Tim M.
Vehicle Make : Kia
They kept me up-to-date with the repairs and what was going on through the process and done completely to my satisfaction
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