Jessica S.
Vehicle Make : Kia
Very pleased with Service King. My car looks good as new!
Ranya A.
Vehicle Make : Honda
The communication throughout the process was appreciated. Luis was on top of things and the staff was always courteous.
Robert T.
Vehicle Make : Subaru
Excellent service!!
Cheryl R.
Vehicle Make : Honda
I was very impressed with Service King, loved the email updates....very cute. The repairs were even completed ahead of schedule. When I picked up my Honda that's when my impressions changed. The outside body work looked great, however the inside was filthy. Driver's side mat and pedals were completely covered in dust, and the truck area rug had not been vacuumed. They did remedy this issue for the most part, however, when I got home and looked in the backseat I noticed that there were dirty footprints and other particles on the seats. I immediately called them to bring it back in but as it was 2 minutes to closing time another time had to be arranged. They were a little "whiny" when I said that due to having to work around doctors' appointments (as a result of the accident) I wouldn't be able to bring it in until after 5 on Wednesday. As I said before I was very impressed with Service King on a whole before this. Although I think it's rather presumptuous to include a filled in survey, in my packet of paperwork, with perfect scores, that I did not fill out. If you're going to think that highly of yourself than get the job done right the first time. There is no excuse for returning my vehicle dirtier than when you received it. And may I remind you that this is a LEASED vehicle that I have only had for 5 months and was immaculate condition when I brought it to you. I trust that this situation will be remedied without any further inconveniences to me.
Mary F.
Vehicle Make : Kia
Good customer service and delivered on time!
Very satisfied
Cindy C.
Vehicle Make : Ford
Very friendly and helpful!
Augustin S.
Vehicle Make : Honda
so well pleased with the experience from service king professionalism. Thanks.
Chris K.
Vehicle Make : Lexus
I appreciated everything was handled very professional. I would recommend this business to others.
Linda M.
Vehicle Make : Hyundai
I was very satisfied with the way they called me every day to let me know that they were still working on my car.They worked on my car from April 20th untill May the 6th.All the time I had a very nice 2016 car to ride around in.The Ladys that test drove my car and the other who filled out the realese papers were fantastic very pleasant.
Sufian J.
Vehicle Make : Toyota
Good service , good team, nice job
Margarite C.
Vehicle Make : BMW
Explained everything & they did exactly that!
I liked receiving the friendly text updates & the
phones calls. They are a very organized group
& great at their jobs! Thank you.
Colleen C.
Vehicle Make : Honda
Fabulous customer service and work. Thank you so much!!
Verna E.
Vehicle Make : Hyundai
Excellent customer service very attentive to their customers.workmanship well done and quick quality work.
Karen W.
Vehicle Make : Chrysler
Your staff keep me well inform and they were friendly and informative the service was different but a nice touch
Elaine M.
Vehicle Make : Mercury
So very happy that I decided to go with Service King. The staff is friendly, and provides exceptional customer service (Luis). The repair on the car looks great! I would definitely recommend Service King and/or return for future servicing should the need arise.
Keli M.
Vehicle Make : Jeep
I don't like seeing you because that means I've been in an accident but I sure love that you're there. You guys are the best and you all do EXCELLENT work!!!!!!!!! Every employee is extremely courteous and very professional !!
Donald G.
Vehicle Make : Kia
Please keep customer oriented.
Edward Q.
Vehicle Make : Honda
Me and my family have been coming to this location ever since it used to be Ted's. This is the ONLY body shop I will ever go to as they've proved there trust and hard work to me. Luis Sanchez handled my repair very well and always made sure to keep me updated on the next process.
Kevin K.
Vehicle Make : Dodge
Very prompt, courteous,service. They did an excellent job on repairs.
Dawn Kenny
Art S.
Vehicle Make : Dodge
The staff was so nice and caring. Kept me updated every step of the way on the repairs to our truck. They went way about and beyond for us. Greatly appreciated.
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