Service King Crete

My car looks as good as it did before the accident.

Communication was great. They kept me updated on what was happening with my car. When I had questions, they answered them thoroughly. I would use them again!

People of service king are friendly and approachable. Like a family that gives you support in one of the worst and scary event in your life. Thank you service king!!!

You guys were very professional and the work was nice and thorough.

The great friendly staff made everything easy. They even went above and beyond to get my car back to me as soon as possible because I couldn't afford a rental. Also kept me updated on the process with texts. I would definitely recommend Service King!

Danielle was a pleasure to work with! She was very helpful and patient with me as I had to reschedule my appointment a few times. She also took care of contacting my insurance company when the rental company showed up with a vehicle that was going to cost me an out of pocket expense. She handled getting the upgraded vehicle approved for me. That was a relief! Frank, who helped me with the repair part, was very courteous and explained everything to me before and after the repairs were done. Also, they were able to turn my repairs around in 2 days instead of the estimated 7. My vehicle looks amazing and many thanks to them and the rest of the team for a great experience! I will definitely use again and would not hesitate to recommend. Great job and thank you!

Very professional, having the work done in a timely manner was helpful eight timely manner was very helpful .

did a very good job

Professional, courteous, and great work

Service King was awesome fixed my truck like it never happened and it only took four days frank handled everything have nothing but nice things to say Paul T

Everyone was really nice and helpful.

Service king did a great job! Very helpful and courteous!

Great work and they had it done before the estimated finish date which was great because our son needed his car this weekend to drive back to college. They did all the paperwork with our insurance and made it very easy on us. I also appreciated the updates along the way. I would definitely recommend them to friends.

I, ll be back. Nice job will tell my friends. Pau . Thanks

ServiceKing was the 2nd repair quote I receive for my vehicle. And although the first was lower, I'm glad I went with ServiceKing, as the service, professionalism extended and outcome of my vehicle was well worth it. Thanks to the guys and ladies in Crete.

I dropped my 2015 GMC sierra off with front end damage and damage on the passenger side rockers and front door. First the service writer talked to me as if I were buying a used car, he was not knowledgeable and made himself look like a fool in front of me. I looked passed that since my insurance recommended I go here. I was told my truck would be in great hands. Unfortunately when I went to pick the truck up everything that needed body work and paint was unsatisfactory. The upper cap had pitting and was not completely blown down before paint, the rocker on the front passenger door had a spot about the size of a quarter with no paint on it, the front passenger door had body work issues and the rocker on the bed was not even touched. Being upset will not even begin to explain how I felt when I seen my truck. The manager Pat said that the truck will be fixed, again.... a day later I called to talk about the truck and I had to remind them about the door that needed to be fixed. I got a call today to pick my truck up. I went straight there after work and looked at it. I went over everything like it was the first time. Underneath the upper cap above the bumper was not painted and the paint on the rocker of the bed had horrible coverage. Pat said they'd fix it again.... now why would I have them try for the third time? Now I have to take it to another shop to be done correctly. Thanks service king. This shop will never be recommended by me.

I drive a twenty year-old pickup with aftermarket parts, so finding proper replacement parts presented quite a challenge. Frank, Danielle, and the whole team in Crete searched high and low to aquire those parts; Frank even putting up a fight for me with the reluctant insurance company who wanted to use stock parts as well as recall my rental vehicle before the truck was complete. Pat personally picked up one part on his own time. Ed did a tremendous job on the body repairs, his years of experience shows. The whole staff was polite and willing to answer any questions i had. For all those who take pride in their vehicle I would highly recommend this facility.

Great staff, warm and friendly and they know their business. Our vehicle looked like new!! Could not have been happier!! Kept me informed all along they way. Really liked the text messages!! Also made getting loaner car so easy. Will use them again and definitely recommend them!!

I am highly satisfied with a job well done. My car is just like new again. I really loved that way that you guys updated me on the status of car as if I was there. The car was repaired very quickly.

Everyone went over and beyond what I expected . I will certainly pass the word .I also liked the email updates and the phone call updates Frank ! Thank U ! Job Well Done !